Benutzeranleitung / Produktwartung J2936 des Produzenten Dell
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www .dell.com | support.dell.com Dell™ Dimension™ 4600 Series *On computers with an optional floppy drive. CD or DVD drive activity light CD or DVD headphone connector CD or DVD eject button floppy drive light* floppy drive eject button* hard-drive activity light power button CD or DVD volume control dial power light USB 2.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 SAFETY : General . . . . . . . . . . . . . . . . . . . . . . . . 9 SAFETY : When Using Y our Computer . . . . . . . . . . . . . . 10 SAFETY : When Working Inside Y our Computer .
4 Contents Hyper- Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Booting to a USB Device . . . . . . . . . . . . . . . . . . . . . 27 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . 27 2 Solving Problems Finding Solutions .
Contents 5 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printer Problems . . . . . .
6 Contents Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 66 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 66 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 66 R einstalling Drivers and Sof tware .
Contents 7 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . 106 Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . 107 System Setup Program Screens .
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CAUTION: Safety Instructions 9 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. SAFETY : General • Do not attempt to service the computer yourself unless you are a trained service technician.
10 CAUTION: Safety Instructions www .dell.com | support.dell.com SAFETY : When Using Y our Computer As you use your computer , observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed.
CAUTION: Safety Instructions 11 SAFETY : When Working Inside Y our Computer Before you open the computer cover , perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise provided to you by Dell.
12 CAUTION: Safety Instructions www .dell.com | support.dell.com SAFETY : Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer .
Finding Information for Y our Computer 13 Finding Information for Y our Computer What are you looking for? Find It Here • A diagnostic program for my computer • Drivers for my computer • My comp.
14 Finding Information for Y our Computer www .dell.com | support.dell.com • How to set up my computer Setup Diagram • Tips on using W indows • How to clean my computer • How to use my mouse and key bo ard T ell Me How Help File 1 Click the Start button and click Help and Support .
Finding Information for Y our Computer 15 • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows XP Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a word or phrase that describes your problem and click the arrow icon.
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SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer T ransferring Infor mation to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs and DVDs Hyper - Threading Booting to a USB Device T ur ning Off Y our Computer J2936bk0.
18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer . See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers.
Setting Up and Using Y our Computer 19 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach the cable to the connector on the printer and snap the two clips into the two notches. 4 T urn on the printer and then turn on the computer .
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on the computer and the printer .
Setting Up and Using Y our Computer 21 2 When the F iles and Settings T ransfer Wizard welcome scr een appears, click Next . 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? scr een, click I will use the wizard from the Win do ws XP CD and click Next.
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.
Setting Up and Using Y our Computer 23 2 On the welcome screen, click Next . 3 Click Checklist for creating a network . NOTE: Selecting the connection method This computer connects directly to the Inter net enables the integrated firewall provided with Windows XP .
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs.
Setting Up and Using Y our Computer 25 The following instructions show how to make an e xact copy of a CD or DVD. Y ou can also use Sonic RecordNow for other purposes, including cr eating CDs from audio files on your computer and creating MP3 CDs. F or instructions, see the Sonic RecordNow documentation that came with your computer .
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com Helpful Tips • Use Microsoft ® Wi n d o w s ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Sonic RecordNow and open a Recor dNow project. • Y ou must use CD-Rs to burn music CDs that you want to play in regular stereos.
Setting Up and Using Y our Computer 27 Y ou can enable or disable Hyper- Threading through the system setup program. F or more information on accessing the system setup program, see page 107. F or more information on Hyper - Threading, search the Knowledge Base on the Dell Support website at support.
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SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Key.
30 Solving Problems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 44. See page 37. Get technical assistance from Dell.
Solving Problems 31 See page 49. See page 48. See page 46. See page 35. See page 42. See page 42. See page 33. See page 44. See page 38. See page 47. See page 37.
32 Solving Problems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new batter y exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer .
Solving Problems 33 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. Y o u may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer .
34 Solving Problems www .dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower -right corner of your screen.
Solving Problems 35 DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only .
36 Solving Problems www .dell.com | support.dell.com C HECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephone.
Solving Problems 37 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Express e- mail program open, click Fi l e .
38 Solving Problems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND TR Y AGAIN — Y ou have too many programs open. Close all windows and open the program that you want to use.
Solving Problems 39 A program crashes repeatedly NOTE: Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD.
40 Solving Problems www .dell.com | support.dell.com Other technical problems General hardware problems If your computer exhibits one or mor e of t he following symptoms, a device conflict may exist: • Y our computer locks up, particularly while using a specific device.
Solving Problems 41 • Unintelligible characters print from the printer . • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent r eason.
42 Solving Problems www .dell.com | support.dell.com K eyboard Problems Mouse Problems R ESTART THE COMPUTER — • If the mouse is functioning, shut down the computer through the Start menu (see page 27). After the computer shuts down, press the power button to r estart the computer .
Solving Problems 43 I F YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER , RECONNECT THE MOUSE CABLE — 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 Ty p e u , press the k eyboard arrow k eys to highlight Shut down or T urn Off , and then press <Enter>.
44 Solving Problems www .dell.com | support.dell.com Network Problems P ower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is connected as shown on page 22.
Solving Problems 45 I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
46 Solving Problems www .dell.com | support.dell.com Printer Problems NOTE: If you need technical assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number . C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.
Solving Problems 47 Scanner Problems NOTE: Dell does not cover the scanner ’s war ranty . If you need technical assistance for your scanner , call the scanner ’s manufacturer .
48 Solving Problems www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers NOTE: The volume control in some MP3 players over rides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
Solving Problems 49 No sound from headphones Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. R UN THE SPEAKER DIAGNOSTICS — Some speaker systems have self - diagnostics. See the speaker documentation for diagnostics instructions.
50 Solving Problems www .dell.com | support.dell.com If the screen is difficult to read C HECK THE MONITOR CABLE CONNECTION — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)Ensure that the video cable is connected as shown on the setup diagram for your computer .
Solving Problems 51 A DJUST THE W INDOWS ® DISPLAY SETTINGS — 1 Click the Start button and click Control P anel . 2 Click Appearance and Themes . 3 Click Display and click the Settings tab. 4 T ry different settings for Screen resolution and Color quality .
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SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using Windows ® System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP J2936bk0.
54 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 72).
Advanced T roubleshooting 55 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d (not the video card) (see page 78) and then restarting the computer . 2 If the problem persists, reinstall the card that you r emoved, remove a differ ent card, and then restart the computer .
56 Advanced T roubleshooting www .dell.com | support.dell.com A possible USB failure has occurr ed. Reinstall all USB devices, check cable connections, and then restart the computer . No memory modules are detected. • Reinstall all memory modules (see page 95) and restart the computer .
Advanced T roubleshooting 57 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d and then restarting the computer . 2 If the problem persists, reinstall the cards that you r emoved, remove a differ ent card, and then restart the computer .
58 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Solving Problems" (see page 29) and run the Dell Diagnostics before you contact Dell for technical assistance.
Advanced T roubleshooting 59 3 When the boot device list appears, highlight Boot to Utility P artition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 60). Starting the Dell Diagnostics From the R esourceCD 1 Insert the ResourceCD into the CD drive.
60 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Ser vice T ag for your computer is located at the top of each test screen.
Advanced T roubleshooting 61 4 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen.
62 Advanced T roubleshooting www .dell.com | support.dell.com Reinstalling Drivers NOTICE: The Dell Support website and your Dell Dimension R esourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly .
Advanced T roubleshooting 63 4 When you see the W indows desktop, reinsert the ResourceCD into the CD or D VD drive. 5 At the W elcome Dell System Owner screen, click Next . NOTE: The R esourceCD displays drivers only for hardware that came on your computer .
64 Advanced T roubleshooting www .dell.com | support.dell.com NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and close all open programs. Do not alter , open, or delete any files or programs until the system restoration is complete.
Advanced T roubleshooting 65 Enabling System Restore If you reinstall W indows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control P anel .
66 Advanced T roubleshooting www .dell.com | support.dell.com 3 Click Hardware T roubleshooter in the Search Results list. 4 In the Hardware T roubleshooter list, click I need to resolve a hardware conflict on my computer , and click Next .
Advanced T roubleshooting 67 4 P ress <F12> immediately after the prompt appears in the upper right corner of the screen. If the operating system logo appears, wait until you see the W indows desktop, and then shut down the computer and try again.
68 Advanced T roubleshooting www .dell.com | support.dell.com 9 If the Modem Dialing Information screen appears, enter the r equested information and click Next . 10 Enter the date, time, and time zone in the Date and T ime Settings window and click Next .
SECTION 4 Adding P arts Front and Back View of the Computer R emoving the Computer Cover Looking Inside Y our Computer Adding Cards Adding or R eplacing the AGP Card Adding or R eplacing a Second Hard Drive Adding a Floppy Drive Adding a Second CD or DVD Drive Adding Memor y R eplacing the Computer Cover J2936bk0.
70 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Front View 1 11 2 9* 3* 4 7 10 8 6 5 12 *On computers with an optional floppy drive.
Adding P arts 71 1 CD or D VD drive activity light The drive activity light is on when the computer reads data from the CD or D VD drive. 2 CD or DVD eject button P ress to eject your CD from the CD or D VD drive. 3 floppy-drive eject button Pr ess to eject a disk from the floppy drive.
72 Adding P arts www .dell.com | support.dell.com Back View 15 3 16 11 12* 5* 1 8 10 17 18 7 13* 2 6 4* 14 9 *On computers with integrated sound. 1 parallel connector Connect a parallel device, such as a printer , to the parallel connector . If you have a USB printer , plug it into a USB connector .
Adding P arts 73 7 network adapter connector T o attach your computer to a network or modem, connect one end of a network cable to either a network jack or your network device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer .
74 Adding P arts www .dell.com | support.dell.com R emoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached devices ar e turned off.
Adding P arts 75 7 Grip the indents on the computer cover , and slide the computer cover toward the back of the computer . 8 Place the computer cover on a level surface.
76 Adding P arts www .dell.com | support.dell.com L ooking Inside Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover .
Adding P arts 77 System Board memor y module connectors (DDR1, DDR3) main power connector (J3J1) microprocessor connector (J2E1) fan connector (J1F1) back of computer microprocessor power connector (J.
78 Adding P arts www .dell.com | support.dell.com Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached devices ar e turned off.
Adding P arts 79 8 Align the cutout on the bottom of the card with the crossbar in the system boar d connector . Gently rock the card into the connector until it is fully seated. Ensure that the car d is fully seated and that its bracket is within the card slot.
80 Adding P arts www .dell.com | support.dell.com 9 Secure the filler brack et onto the end of the card with the scre w you removed in step 7. 10 Connect any cables that should be attached to the card. See the documentation for the card for information about the car d’s cable connections.
Adding P arts 81 Removing an AGP Card 1 P ress the card lever towar d the PCI connector . 2 P ull the card up and out of the car d clip. Installing an AGP Card 1 T o add or replace the car d , pr ess the card lever towar d the PCI connector and gently press the car d into the AGP connect or until it clicks into place.
82 Adding P arts www .dell.com | support.dell.com 3 Secure the car d with the securing screw . 4 Replace the computer cover (see page 99). NOTICE: T o connect a network cable, first plug the cable into the network wall jack and then plug it into the computer .
Adding P arts 83 CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover . 5 Remove the computer cover . NOTICE: Before touching anything inside your computer , ground yourself by touching an unpainted metal sur face, such as the metal at the back of the computer .
84 Adding P arts www .dell.com | support.dell.com NOTICE: Ground yourself by touching an unpainted metal sur face on the back of the computer . NOTICE: When you unpack the drive, do not set it on a hard sur face, which may damage the drive. Instead, set the drive on a sof t sur face, such as a foam pad, that will sufficiently cushion it.
Adding P arts 85 12 Reinstall the existing har d drive into the computer in front of the additional drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 13 Connect the power and data cables to the back of the drives.
86 Adding P arts www .dell.com | support.dell.com c Rotate the front panel to separate it from the side hinges. top tab front panel release lever middle tab bottom tab side hinges (3) J2936bk0.
Adding P arts 87 7 P ress in the two insert tabs, and then push out the front-panel insert. insert tabs (2) top bracket screw drive bracket floppy drive J2936bk0.
88 Adding P arts www .dell.com | support.dell.com 8 Connect the floppy-drive power cable to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 9 Connect the data cable to the back of the drive and to the floppy drive connector on the system board (see page 77).
Adding P arts 89 12 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer . 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 99).
90 Adding P arts www .dell.com | support.dell.com 18 Use the left and right arrows to change Diskette Drive A from Not Installed to 3.5 inch, 1.44MB . 19 P ress <Enter>. 20 Highlight Integrated Devices (LegacySelect Options) and press <Enter>.
Adding P arts 91 6 Release and remove the front panel: a P ush the release lever to r elease the top tab. b Reach inside the computer and push the bottom tab towards you to r elease it (the middle tab releases automatically). c Rotate the front panel to separate it from the side hinges.
92 Adding P arts www .dell.com | support.dell.com 7 P ull the two front-panel tabs towards you, and then push out the front-panel insert. 8 Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information).
Adding P arts 93 10 Gently slide the drive into place. 11 Once the drive is in place, apply pressur e to ensure that the drive is fully seated. 12 Use the securing screw that came with the drive to attach the drive to the computer . NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
94 Adding P arts www .dell.com | support.dell.com 16 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer . 17 Replace the computer cover (see page 99). NOTICE: T o connect a network cable, first plug the cable into the network wall jack and then plug it into the computer .
Adding P arts 95 Adding Memor y Y ou can increase your computer memory by installing memory modules on the system board. F or information on the type of memory supported by your computer , see "Memory" on page 103. NOTE: DDR 333 memor y operates at 320-MHz when used with an 800-MHz front-side bus.
96 Adding P arts www .dell.com | support.dell.com Memory Installation Guidelines NOTICE: If you remove your original memor y modules from the computer during a memor y upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
Adding P arts 97 CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover . 5 Remove the computer cover (see page 74). 6 Lay the computer on its side so that the system board is on the bottom of the inside of the computer .
98 Adding P arts www .dell.com | support.dell.com 9 Align the notch on the bottom of the module with the crossbar in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module.
Adding P arts 99 R eplacing the Computer Cover 1 Ensure that all cables ar e connected, and fold cables out of the way . 2 Ensure that no tools or e xtra parts are left inside the computer . 3 Place the cover on the computer . 4 Slide the cover towards the front of the computer until it fits completely into place.
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SECTION 5 Appendix Specifications Standard Settings Clearing F orgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Notices Limited W arranties and R etur n P olicy J2936bk0.
102 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 Level 1 (L1) cache 8 KB first-level Level 2 (L2) cache 512-KB (displayed in t.
Appendix 103 Memory Architecture Dual Channel DDR SDRAM Memory connectors F our Memory capacities 128-, 256-, 512-MB or 1-GB Minimum memory 128 MB DDR SDRAM Maximum memory 4 GB Memory type PC2700 (333-MHz) or PC3200 (400-MHz) DDR SDRAM (non-ECC) Drives Externally accessible two 5.
104 Appendix www .dell.com | support.dell.com Ports and Connectors ( continued ) Internally accessible: P rimary IDE channel 40-pin connector on PCI local bus Secondary IDE channel 40-pin connector on.
Appendix 105 Environmental T emperature: Operating 10 ° to 35 ° C ( 5 0 ° to 95 ° F) NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage –40 ° to 65 ° C (–40 ° to 149 ° F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.
106 Appendix www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , do not change the settings for this program. Certain changes might make your computer work incorrectly .
Appendix 107 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appears, press <F2> immediately . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop.
108 Appendix www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. Changing Boot Sequence for the Current Boot Y ou can use this feature, for .
Appendix 109 Clearing F orgotten P asswords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover .
110 Appendix www .dell.com | support.dell.com 14 Replace the computer cover (see page 99). NOTICE: T o connect a network cable, first plug the cable into the network wall jack and then plug it into the computer . 15 Connect your computer and devices to electrical outlets, and turn them on.
Appendix 111 NOTICE: If you pr y the batter y out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the batter y and the socket before you attempt to pr y out the batter y .
112 Appendix www .dell.com | support.dell.com Dell T echnical Support P olicy (U.S. Only) T echnician-assisted technical support requir es the cooperation and participation of the customer in the trou.
Appendix 113 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.
114 Appendix www .dell.com | support.dell.com Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.
Appendix 115 Bolivia General Support toll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 W ebsite: www .dell.com/br Customer Support, T echnical Support 0800 90 .
116 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap.dell.com/china T ech Support E-mail: cn_support@dell.
Appendix 117 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
118 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W e bsite: support.
Appendix 119 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical Supp.
120 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W e bsite: support.euro .dell.com E-mail: dell_direct_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.
Appendix 121 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outsid.
122 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.
Appendix 123 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
124 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.
Appendix 125 Po r t u g a l International Access Code: 00 Country Code: 351 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St.
126 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W e bsite: support.euro .dell.
Appendix 127 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 W ebsite: support.euro .dell.com E-mail: swisstech@dell.
128 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W e bsite: support.euro .dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.
Appendix 129 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-80.
130 Appendix www .dell.com | support.dell.com R eturning Items for W arranty Repair or Credit P repare all items being r eturned, whet her for r epair or credit, as follows: 1 Call Dell to obtain an authorization number , and write it clearly and prominently on the outside of the box.
Appendix 131 • Move the computer away from the receiver . • Plug the computer into a different outlet so that the computer and the r eceiver are on different branch circuits. If necessary , consult a Dell T echnical Support representative or an e xperienced radio/television technician for additional suggestions.
132 Appendix www .dell.com | support.dell.com J2936bk0.book Page 132 Tuesday, September 2, 2003 3:06 PM.
Limited Warranties and R etur n P olicy 133 Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty came with your hardwar e product(s), see your packing slip or invoice.
134 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com SOME ST A TES DO NOT ALLOW THE EXCL USIO N OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL D AMAGES, SO THE ABO VE LIMIT ATION OR EX CLUSION MA Y NOT APPL Y TO YO U.
Limited Warranties and R etur n P olicy 135 If we determine that the product is not covered under this warranty , we will notify you and inform you of service alternatives that are available to you on a fee basis.
136 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com "T otal Satisfaction" Return P o licy (U.S. Only) W e value our relationship with you and want to make sure that you'r e satisfied with your purchases.
Limited Warranties and R etur n P olicy 137 What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the D.
138 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com What do I do if I need warranty service? Before the warranty e xpires, please call us at the relevant number listed in the following table. Please also have your Dell Service T ag or order number available.
Limited Warranties and R etur n P olicy 139 W e will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
140 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com T o return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Cr edit Return Authorization Number .
Limited Warranties and R etur n P olicy 141 One- Y ear End-User Manufacturer Guarantee (L atin America and the Caribbean Only) Guarantee Dell Inc. ("Dell") warrants to the end user in accord.
142 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México , D.F . Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.
Limited Warranties and R etur n P olicy 143 Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable.
144 Limited Warranties and R etur n P olicy www .dell.com | support.dell.com J2936bk0.book Page 144 Tuesday, September 2, 2003 3:06 PM.
Index 145 Inde x A audio . See sound B battery problems, 3 2 replacing, 1 1 0 BIOS, 106 booting changing the sequence, 1 0 8 current boot, 1 0 8 future boots, 1 0 8 booting to a USB device, 27 C CD dr.
146 Index 146 Index ESD protecting computer from, 1 2 Express Service Code, 14 F F iles and Settings T ransfer Wi z a r d , 2 0 fixing problems Dell Diagnostics, 5 8 floppy drive problems, 3 3 H hard .
Index 147 problems (continued) floppy drive, 3 3 general, 3 8 hard drive, 3 5 hardwar e, 4 0 IEEE 1394, 4 1 Internet, 3 5 key bo a rd, 4 2 modem, 3 5 monitor hard to r ead, 5 0 monitor is blank, 4 9 n.
148 Index 148 Index W indows XP (continued) Hyper - Threading, 2 6 P rogram Compatibility W izard, 3 9 reinstalling, 6 6 scanner , 4 7 System Restore, 6 3 wizards P rogram Compatibility W izard, 3 9 J2936bk0.
Ein wichtiger Punkt beim Kauf des Geräts Dell J2936 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Dell J2936 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Dell J2936 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Dell J2936 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Dell J2936 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Dell J2936 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Dell J2936 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell J2936. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell J2936 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
