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www .dell.com | support.dell.com Dell™ Latitude™ E4300 Setup and Quick Reference Guide This guide provides a features over view , specifi cations, and quick setup, software, and troubleshooting inform ation for your computer .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem.
Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery Removal . . . . . . . . . . . . . . . .
4 Contents 4 T roubleshooting . . . . . . . . . . . . . . . . . . . 29 T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Power Lights . . . . . . . . . . . . . . . . . . . . 29 Beep Codes . . . . . . . . . . . . . . . . . . . . . 29 Error Messages .
Contents 5 6 Finding Information . . . . . . . . . . . . . . . . . 55 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59 Obtaining Assistance . . . . . . . . . . . . . . . . . . 59 T echni cal Support and Customer Service . . . . . 60 DellConnect™ .
6 Contents book.book Page 6 Thursday , October 16, 2008 12:19 PM.
About Y our Computer 7 About Y our Computer Front V iew 1 camera (optional) 2 display 3 keyboard status lights 4 keyboard 2 1 3 4 7 8 9 6 5 11 12 15 16 21 13 17 14 18 10 20 19 book.
8 About Y our Computer 5 volume control buttons 6 Dell™ Latitude ON™ button (optional) 7 power button 8 USB connector 9 IEEE 1394 connector 10 wireless switch and Dell Wi-Fi Catcher™ Network Loc.
About Y our Computer 9 Back V iew CAUTION: Do not block, push objects into, or allow dust to accu mulate in the cooling vents. Do not store your Dell compute r in a low-airflow environment, such as a closed briefcase, wh ile it is running. Restricting the airflow can damage the computer or cause a fire.
10 About Y our Computer Battery Removal CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For addi tional safety best practices information, see the Regulator y Compliance Homepage at www .
About Y our Computer 11 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or di sable wir eless network devices and the W i-F i Catcher Network L ocator to lo cate networks. F or information about connecting to the Internet, see "Co nnecting to the Internet" on page 16.
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Setting Up Y our Computer 13 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For addition al safety best practices information, see the Regulator y Compliance Homepage at www .
14 Setting Up Y our Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboar d. 4 Connect IEEE 1394 devices, such as a D VD player .
Setting Up Y our Computer 15 NOTE: It is recommended tha t you turn on and shut down your computer at least once before you install any cards or connect the compu ter to a docking device or other external device, such as a printer . 6 Connect to the Internet.
16 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
Setting Up Y our Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP . 5 F ollow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files, and exit any open programs.
18 Setting Up Y our Computer Microsoft Windows ® XP W indows XP provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer .
Setting Up Y our Computer 19 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method screen, click the transfer method you pr efer . 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next .
20 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk, and click Start → Run .
Specifications 21 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer .
22 Specifications Smart Card Read/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1) Cards supported 3 V and 5 V P rogram technology supported Java cards Inter.
Specifications 23 Minimum memory 1 GB Maximum memory 8 GB (requir es 64-bit Windows V ista) NOTE: In order to take advantage of the dual-c hannel bandwidth capability , both memory sockets must be popul ated and must match in size.
24 Specifications Mobile Broadband full Mini-Card GPS supported by Mobile Broadband full Mini- Card Vide o Video type integrated on system board, har dware accelerated Data bus integrated video Video .
Specifications 25 Display T ype (active-matrix TFT) WXGA Dimensions: Height 178.8 mm (7.039 inches) Wi d t h 289.7 mm (11.41 inches) Diagonal 337.8 mm (13.
26 Specifications Battery T ypes 3-cell (2.6Ahr) 28Whr/11.1VDC 3-cell (2.8Ahr) 30Whr/11.1VDC 6-cell (2.6Ahr) 56Whr/11.1VDC 6-cell (2.8Ahr) 60Whr/11.1VDC 6-cell (2.15Ahr) 48Whr/11.1VDC battery slice Depth 28.8 mm (1.13 inches) (3 cell) 51.1 mm (2.01 inches) (6 cell) 200.
Specifications 27 T emperature range: Operating 0° to 40°C (32° to 104°F) Storage –10° to 65°C (14° to 149°F) Coin-cell battery CR-2032 AC Adapter Input voltage 100–240 V AC Input current (maximum) 1.
28 Specifications Phy sical Height 25.4–29.5 mm (0.9843–1.142 inches) W idth 310 mm (12.2 inches) Depth 217 mm (8.543 inches) W eight 1.5 kg (3.3 lb) (with 3-cell battery , airbay , and an SSD drive) 1.
T roubleshooting 29 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover .
30 T r oubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a more serious cause (see "Dell Diagnostics" on page 38). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure.
T roubleshooting 31 Error Messages CAUTION: Before you begin any of th e procedures in this section, read the safety information that shipped with your computer . For addition al safety best practices information, see the Regulator y Compliance Homepage at www .
32 T r oubleshooting D ISK C: FAILED INITIALIZATION — The hard drive failed initialization. R un the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). D RIVE NOT READY — The operation requir es a hard drive in the bay befor e it can continue.
T roubleshooting 33 H ARD - DISK DRIVE FAILURE — The hard drive does not r espond to commands from the computer . Shut down the computer , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinsta ll the har d drive, and restart the computer .
34 T r oubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , r eplace them. See your Service Manual at support.dell.
T roubleshooting 35 O PERATING SY STEM NOT FOUND — Reinstall the har d drive (see your Service Manual at support.dell.com ). If the problem persists, contact Dell (see "Contacting Dell" on page 65). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed.
36 T r oubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 65). T IME - OF - DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may requir e rech ar ging.
T roubleshooting 37 CPU FAN FAILURE — P r ocessor fan failure. Replac e processor fan. See your Service Manual at support.dell.com . H ARD - DISK DRIVE FAILURE — P ossible hard drive failur e during hard drive POST . Check cables, swap har d disks, or see "Contacting Dell" on page 65 for assistance.
38 T r oubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Wi n d ow s X P: 1 Click Start → Help and Support . 2 Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.
T roubleshooting 39 Starting the Dell Diagnostic s From Y our Hard Drive NOTE: If your computer cannot disp lay a screen image, see "Contacting Dell" on page 65 . 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly .
40 T r oubleshooting 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. T roubleshooting T ips F ollow these tips when trou.
T roubleshooting 41 • Ensure that the main power cable and front panel cable ar e securely connected to the system board (see your Service Manual at support.dell.com ). I F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING — • Ensure that the display is connected and power ed on.
42 T r oubleshooting I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you ar e not using to see if that resolves the problem. • See the software documentation for minimum memory r equirements.
T roubleshooting 43 T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a key on your k eyboard or moving your mo use, pr ess and hold the power button for at least 8 to 10 seconds (until t he computer turns off), and then restart your computer .
44 T r oubleshooting A solid blue screen appears T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a key on your k eyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until t he computer turns off), and then restart your computer .
T roubleshooting 45 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self -support inform ation, software updates, and health scans of your computing environment.
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Reinstalling Software 47 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Microsoft ® W indows V ista ® : 1 Click the W indows Vista Start button , and right-click Computer .
48 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell ™ computers. If you install drivers obtained from other sources, your computer might n ot work correctly .
Reinstalling Software 49 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically .
50 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for exa m p le , Audio or Vi d e o ). 4 Double-click the name of the device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software .
Reinstalling Software 51 NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: The procedures in this document we re written for th e Windows default view , so they may not apply if you set your Dell™ comp uter to the Windows Classic view .
52 Reinstalling Software Wi n d ow s Vis t a : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Wi n d ow s X P : 1 Click Start → All P rograms → Accessories → System T ools → System Res t or e .
Reinstalling Software 53 Dell Factory Image Restore (Windows Vista Only) 1 T urn on the computer . When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options W indow . 2 Select Rep ai r Y o u r C o mp u te r .
54 Reinstalling Software NOTICE: Before performing the instal lation, back up all data files on your primary hard drive. For conventional hard drive confi gurations, the primary hard drive is the first drive detected by the computer . T o reinstall W i ndows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media.
Finding Information 55 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
56 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .
Finding Information 57 Microsoft ® Windows ® License Label Y our Microsoft W indows License is located on your computer . • P rovides your operating system product key .
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Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shippe d with your computer .
60 Getting Help NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e.
Getting Help 61 • Dell Support e-mail addresses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses: apmarketing@dell.
62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 65.
Getting Help 63 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
64 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f .
Getting Help 65 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
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Index 67 Index B back view , 9 beep codes, 29 C computer specifications, 2 1 connecting AC adapter , 1 3 IEEE 1394 devices, 1 4 Internet, 1 6 network, 1 5 network cable, 1 4 USB devices, 1 4 contactin.
68 Index E End User License Agreement (EULA), 56 ergonomics information, 56 error messages beep codes, 2 9 Express Service Code, 55 F F actory Image Restore, 52 F iles and Settings T ransfer Wi z a r .
Index 69 P phone numbers, 65 power power light conditions, 4 0 troubleshooting, 4 0 problems restor e to previous state, 5 0 R regulatory information, 56 reinstalling drivers and utilities, 4 8 software, 4 7 S S.
70 Index U updates software and har dware, 4 4 V view back, 9 front, 7 W warranty information, 56 W i-F i Catcher Network Loc ato r , 11 W indows License label, 57 W indows Vista Dell F actory Image R.
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Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell E4300. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell E4300 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.