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www .dell.com | support.dell.com Dell™ V ostro™ 420/220/220s Setup and Quick Reference Guide This guide provides a features over view , specifi cations, and quick setup, software, and troubleshooting inform ation for your computer .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . . 7 2 Setting Up Y our Computer . . . . . . . . . . . . . 9 Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing Y our Computer in an Enclosure . . . . . .
4 Contents V ostro 220s Back View . . . . . . . . . . . . . . . . . . 28 V ostro 220s Back Panel Connectors . . . . . . . . . . . 29 4 Specifications . . . . . . . . . . . . . . . . . . . . 31 5 T roubleshooting . . . . . . . . . . . . . . . . . . . 39 T ools .
Contents 5 Restoring Y our Operating Sy stem . . . . . . . . . . . . 60 Using Microsoft ® Windows ® Sy stem Restore . . . 60 Using Dell™ Factory Image Restore . . . . . . . . 62 Using the Operating Sy stem Media . . . . . . . . 63 7 Getting Help .
6 Contents.
Finding Information 7 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
8 Finding Information Safety, Regulatory, W arranty, and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .
Setting Up Y our Computer 9 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For addition al safety best practices information, see the Regulator y Compliance Homepage at www .
10 Setting Up Y our Computer.
Setting Up Y our Computer 11 2 Connect a USB device, such as a keyboar d or mouse. 3 Connect the network cable..
12 Setting Up Y our Computer 4 Connect the modem. 5 Connect the power cable(s)..
Setting Up Y our Computer 13 6 P ress the power buttons on th e monitor and the computer . 7 Connect to your network. 1 desktop computer with network adapter 2 wireless router 3 cable or DSL mode m 4 .
14 Setting Up Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and impact your computer ’s performance, possibly causing it to overheat. F ollow the guidelines below when installing your computer in an enclosure.
Setting Up Y our Computer 15 • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1-cm (2-in) clearance from the back of the computer to the wall to permit the airflow requir ed for proper ventilation.
16 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
Setting Up Y our Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP . 5 F ollow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files, and exit any open programs.
18 Setting Up Y our Computer Microsoft Windows ® XP W indows XP provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer .
Setting Up Y our Computer 19 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method screen, click the transfer method you pr efer . 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next .
20 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk, and click Start → Run .
About Y our Computer 21 About Y our Computer V ostro 420 Front V iew 1 optical drive 2 drive bay front panel (open) 3 optional optical-drive ba y s (2) 4 USB 2.
22 About Y our Computer V ostro 420 Back V iew 1 power cord connector 2 power -supply vent 3 security cable/padlock ri ngs 4 expansion card slots 5 back-panel connectors 6 power -supply li ght 7 volta.
About Y our Computer 23 V ostro 420 Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 USB 2.0 connectors (2) 4 link integrity light 5 network adapter connector 6 network-activity light 7 line-in connector 8 line-out connector 9 microphone connector 10 USB 2.
24 About Y our Computer V ostro 220 Front V iew 1 optical drive 2 drive bay front panel (open) 3 optional optical-drive ba y 4 USB 2.0 connectors (4) 5 IEEE 1394 connector (opti onal) 6 headphone conn.
About Y our Computer 25 V ostro 220 Back V iew 1 power cord connector 2 power -supply vent 3 security cable/padlock rings 4 expansion card slots 5 back-panel connectors 6 power -supply light 7 voltage.
26 About Y our Computer V ostro 220 Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 link integrity ligh t 4 network adapter connector 5 network-activity light 6 line-in connector 7 line-out connector 8 microphone connector 9 USB 2.
About Y our Computer 27 V ostro 220s Front V iew 1 media card reader (optio nal) 2 power button, power light 3 USB 2.0 connectors (2 ) 4 headphone connector 5 microphone connector 6 drive-activity lig.
28 About Y our Computer V ostro 220s Back V iew 1 security cable/padlock rings 2 voltage selector switch 3 power connector 4 power supply vents 5 power supply light 6 expansion card slots 7 back-panel.
About Y our Computer 29 V ostro 220s Back Panel Connectors 1 PS/2 mouse connector 2 VGA connector 3 link integrity light 4 n etwork adapter connector 5 network-activity light 6 line-in connector 7 line-out connecto r 8 microphone connector 9 USB 2.
30 About Y our Computer.
Specifications 31 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer .
32 Specifications NOTE: Due to the unique archit ecture of the Intel Core2 Quad processor , your sy stem board and power supply must be included when upgr ading processors.
Specifications 33 PCI cards: connectors V ostro 420: one PCIe x16 two PCIe x1 four PCI V ostro 220/220s one PCIe x16 one PCIe x1 two PCI connector size 124 pins connector data width (maximum) 32 bits .
34 Specifications Drives Externally accessible: V ostro 420: three 5.25-inch Op tical Disk Drives one media card r eader (optional) V ostro 220: two 5.25-inch Optical Disk Drives one media card r eader (optional) V ostro 220s: one 5.25-inch Optical Disk Drive one media card r eader (optional) Internally accessible V ostro 420: one to four 3.
Specifications 35 USB USB 2.0 compliant, support 2.0 A sustained charge to power external USB devices: V ostro 420: two internal connectors four in front six in back V ostro 220: two internal connectors four ports in front four ports in back V ostro 220s: two internal connectors two ports in front four ports in back Aud io 5.
36 Specifications F ront panel audio HDA header one 10-pin connector Pr o c e s s o r one 775-pin connector Memory V ostro 420: four 240-pin connectors V ostro 220/220s: two 240-pin con nectors Po w e.
Specifications 37 Power DC power supply : W attage V ostro 420: 350 W V ostro 220: 300 W V ostro 220s: 250 W Maximum heat dissipation (MHD) for 350 W power supply , 1194 BTU/hr for 300 W power supply , 1023 BTU/hr for 250 W power supply , 853 BTU/hr NOTE: Heat dissipation is calculated by using the power supply wattage rating.
38 Specifications Environmental T emperature: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 150°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 5 Hz to 350 Hz at 0.0002 G 2 /Hz Storage 5 Hz to 500 Hz at 0.
T roubleshooting 39 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover .
40 T r oubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a more serious cause (see "Dell Diagnostics" on page 48). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure.
T roubleshooting 41 Error Messages CAUTION: Before you begin any of th e procedures in this section, read the safety information that shipped with your computer . For addition al safety best practices information, see the Regulator y Compliance Homepage at www .
42 T r oubleshooting D ISK C: FAILED INITIALIZATION — The hard drive failed initialization. R un the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). D RIVE NOT READY — The operation requir es a hard drive in the bay befor e it can continue.
T roubleshooting 43 H ARD - DISK DRIVE FAILURE — The hard drive does not r espond to commands from the computer . Shut down the computer , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinsta ll the har d drive, and restart the computer .
44 T r oubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for more information.
T roubleshooting 45 O PERATING SY STEM NOT FOUND — Reinstall the har d drive (see your Service Manual at support.dell.com ). If the problem persists, contact Dell (see "Contacting Dell" on page 71). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed.
46 T r oubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 71). T IME - OF - DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may requir e rech ar ging.
T roubleshooting 47 CPU FAN FAILURE — P r ocessor fan failure. Replac e processor fan. See your Service Manual at support.dell.com . H ARD - DISK DRIVE FAILURE — P ossible hard drive failur e during hard drive POST . Check cables, swap hard disks, or see "Contacting Dell" on page 71 for assistance.
48 T r oubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Wi n d ow s X P: 1 Click Start → Help and Support . 2 Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.
T roubleshooting 49 Starting the Dell Diagnostic s From Y our Hard Drive NOTE: If your computer cannot disp lay a screen image, see "Contacting Dell" on page 71 . 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly .
50 T r oubleshooting 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. T roubleshooting T ips F ollow these tips when trou.
T roubleshooting 51 • Ensure that the main power cable and front panel cable ar e securely connected to the system board (see your Service Manual at support.dell.com ). I F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING — • Ensure that the display is connected and power ed on.
52 T r oubleshooting I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you ar e not using to see if that resolves the problem. • See the software documentation for minimum memory r equirements.
T roubleshooting 53 T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a key on your k eyboard or moving your mo use, pr ess and hold the power button for at least 8 to 10 seconds (until t he computer turns off), and then restart your computer .
54 T r oubleshooting A solid blue screen appears T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressing a key on your k eyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until t he computer turns off), and then restart your computer .
T roubleshooting 55 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self -support inform ation, software updates, and health scans of your computing environment.
56 T r oubleshooting.
Reinstalling Software 57 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Microsoft ® W indows V ista ® : 1 Click the W indows Vista Start button™ , and right-click Computer .
58 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell ™ computers. If you install drivers obtained from other sources, your computer might n ot work correctly .
Reinstalling Software 59 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically .
60 Reinstalling Software 3 Double-click the type of device for wh ich you are installing the driver (for exa m p le , Audio or Vi d e o ). 4 Double-click the name of the device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software .
Reinstalling Software 61 NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: The procedures in this document we re written for th e Windows default view , so they may not apply if you set your Dell™ comp uter to the Windows Classic view .
62 Reinstalling Software Wi n d ow s Vi s t a : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Wi n d ow s X P : 1 Click Start → All P rograms → Accessories → System T ools → System Res t or e .
Reinstalling Software 63 Dell Factory Image Restore (Windows Vista Only) 1 T urn on the computer . When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options W indow . 2 Select Rep a ir Y o u r C o mp ut e r .
64 Reinstalling Software NOTICE: Before performing the instal lation, back up all data files on your primary hard drive. For conventional hard drive confi gurations, the primary hard drive is the first drive detected by the computer . T o reinstall W indows, you need the Dell™ Operating System media a nd the Dell Drivers and Utilities media.
Getting Help 65 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and mode m cables from all electric al outlets. Follow the safety instructions that shipped wi th your computer .
66 Getting Help F or instructions on using the Dell Su pport, see "T echnical Support and Customer Service" on page 66. NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability .
Getting Help 67 Y ou can access Dell Support through the following websites and e-mail addresses: • Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro .dell.com (Europe only) • Dell Support e-mail addresses: mobile_support@us.
68 Getting Help Automated Order -Status Service T o check on the status of any Dell prod ucts that you have order ed, you can go to support.dell.com , or you can call the automa ted order -status service. A recor ding prompts you for the informati on needed to locate and report on your order .
Getting Help 69 4 P ack the equipment to be r eturned in the original (or equivalent) packing materials. Y ou are responsible for paying shipping e xpenses. Y o u are also r esponsible for insuring any product returned, and you assume the risk of loss during shipment to Dell.
70 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f .
Getting Help 71 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
72 Getting Help.
Index 73 Index B beep codes, 39 C connecting Internet, 1 6 modem, 1 2 monitor , 9 network, 1 3 network cable, 1 1 power cables, 1 2 contacting Dell, 65, 71 D Dell c o n t a c t i n g , 65, 71 F actory.
74 Index F F actory Image Restore, 62 F iles and Settings T ransfer Wi z a r d , 1 7 finding information, 7 I Internet connecting, 1 6 setting up, 1 6 L license label, 8 M media Drivers and Utilities,.
Index 75 Service Manual, 8 Service T ag, 7 setup computer , 9 installing your computer in an enclosure, 1 4 Internet, 1 6 quick setup, 9 software problems, 5 3 reinstalling, 5 7 t r o u b l e s h o o .
76 Index V view b a c k , 22, 25, 28 back panel connectors, 23, 26, 29 front, 2 1 W warranty information, 8 W indows License label, 8 W indows Vista Dell F actory Image R e s t o r e , 62-63 Device Dr.
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