Benutzeranleitung / Produktwartung 946 des Produzenten Dell
Zur Seite of 101
Dell™ All-In-One Printer 946 User's Guide Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding Information . To order ink or supplies from Dell: Double-click the icon on your desktop.
Finding Information What are you looking for? Find it here Drivers for my printer My User's Guide Drivers and Utilities CD If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer.
Express Service Code . Latest drivers for my printer Answers to technical service and support questions Documentation for my printer Dell Support Website The Dell Support website provides several onli.
About Your Printer Understanding the Printer Parts Setting Up Your Printer Understanding the Operator Panel You can use your printer to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents quickly.
Number: Part: Description: 1 Automatic Document Feeder (ADF) Scan, copy, or fax multiple page documents and/or legal sized documents. 2 Printer unit Unit you lift to gain access to the ink cartridges. 3 Operator panel Panel on the printer you use to control copying, scanning, faxing, and printing.
Number: Part: Description: 11 USB connector Connects your printer to a computer using a USB cable (sold separately). 12 Rear access door Open to remove paper jams.
Setting Up Your Printer NOTE: Your printer supports Microsoft ® Windows ® 2000, Windows XP, and Windows XP Professional X64 Edition. To set up your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems during setup, see Troubleshooting .
Number Part: Purpose: 1 Power To turn your printer on or off. 2 Error message light To alert you of errors such as paper out or a paper jam. 3 Back To move back a menu level while navigating through the available menus on the display. 4 Left arrow Decrease a number on the display.
10 Start Start a scan, copy, or fax job. NOTE: If you initiate a copy without specifying color or black and white, color is used by default. 11 LCD (Liquid Crystal Display) To show options available to you.
Operator Panel Menus Copy Mode Scan Mode Fax Mode Setup Mode Maintenance Mode PictBridge Mode There are five modes available from the main menu on your printer: Copy , Scan , Fax , Setup , and Maintenance . A sixth mode, PictBridge mode, is also available on the printer.
From the main menu, use the left and right Arrow buttons to scroll to Copy . 1. Press the Select button . 2. Press the right Arrow button until the heading you want appears on the display, and then press the Select button . 3. Use the left and right Arrow buttons to scroll through the available menu items.
Auto Detect* Plain Coated Photo Transparency Zoom Specify how much you want the copy to magnify the original document 50% 100%* 150% 200% Custom% Fit to page 2x2 Poster 3x3 Poster 4x4 Poster 2.25x3.25" 3x5" 3.5x5" 4x6" 5x7" 8x10" 8.
Original Size Specify the size of the original document you are copying. Automatic* 8.5x11" 2.25x3.25" 3x5" 3.5x5" 4x6" 5x7" 8x10" L 2L Hagaki A6 A5 B5 A4 60x80mm 9x13 cm 10x15 cm 13x18 cm 20x25 cm Original Type Specify the type of the original document you are copying.
press the Select button . 2. Press the right Arrow button until the heading you want appears on the display, and then press the Select button . 3. Use the left and right Arrow buttons to scroll through the available menu items. 4. When the setting you want appears on the display, press the Select button to save the setting.
Fax Mode Mode Main menu Mode Main Menu Mode Submenu Mode Submenu Copy Scan Fax Phone Book View Add Remove Modify Print On Hook Dial Delay Fax Auto Answer Quality Dark Fax Setup Reports Activity Report.
Scan Max Send Speed Error Correction Auto Fax Convert Fax Blocking Turn On/Off Add Remove Modify Print Block No-ID Setup Maintenance From the main menu, use the left and right Arrow buttons to scroll to Fax . 1. Press the Select button . 2. The display asks for a phone number.
From this menu: You can: Phone Book Specify the action for which you want to perform in your Phone Book. View Add Remove Modify Print For more information about your Phone Book, see Speed Dial . On Hook Dial Press the Select button if you want the printer to go off hook.
The option you select from the Fax Setup heading controls the settings shown on the display. Use the left and right Arrow buttons to scroll through the available menus items. 1. When the setting you want appears on the display, press the Select button to save the setting.
number used on the fax footer. Your Fax Name - use the keypad to enter your fax name. This is the name used on the fax footer. Dial Method Redial Time Redial Attempts Dial Prefix Dial Volume Scan Max .
Activity Report Specify when you want a fax activity report to be printed. On Request* After 40 Faxes Confirmation Specify how often you want to print a fax confirmation. On Error* Off Print for All Print Reports Specify which report or log you want to print.
Paper Size Specify the size of paper in the paper input tray. 8.5x11"* 8.5x14" A4* NOTE: The default paper size is based on country selection.
None* Create If a prefix is set: Current prefix is displayed None Dial Volume Specify the volume dial volume. Off Low* High Scan Specify if you want the original document to be scanned into memory before or after dialing the fax number. Before Dial* After Dial Max Send Speed Specify the maximum speed at which a fax is sent.
Main menu Mode Main Menu Mode Submenu Copy Scan Fax Setup Device Setup Language Country Date/Time Host Fax Settings Button Beep Power Save Clear Timeout Settings Defaults Copy/Fax paper size Copy paper type Set Defaults Maintenance From the main menu, use the left and right Arrow buttons to scroll to Setup .
From this menu: You can: Device Setup Select the operator panel setting you want to reconfigure. Language Country Date/Time Host Fax Settings Button Beep Power Save Clear Timeout Settings For more information about any of the Device Setup options, see Additional Setup Options .
Host Fax Settings Specify if you want to allow the printer fax settings to be reconfigured from the Printer Setup Utility software. Allow* Block Button Beep Specify if you want to hear a beep when you press buttons on the operator panel or not.
Maintenance Mode Main menu Mode Main Menu Copy Scan Fax Setup Maintenance Ink Levels Clean Cartridges Align Cartridges Print Test Page From the main menu, use the left and right Arrow buttons to scroll to Maintenance .
PictBridge Mode When you plug your PictBridge-enabled camera into your printer, the printer automatically switches to PictBridge mode. Mode Mode Main Menu Pictbridge Paper Size Photo Size Layout Quali.
5x7" 8x10" 8.5x11" L 2L Hagaki A6 A5 B5 A4 60x80 mm 9x13 cm 10x15 cm 13x18 cm 20x25 cm Using Layout - this is only displayed if there is a photo size and layout conflict. Press the Select button to resolve the conflict. Layout Specify the layout of the photos on the printed page.
Understanding Paper and Specialty Media Guidelines Loading Paper Understanding the Automatic Paper Type Sensor Loading Original Documents Loading Paper Fan the paper. 1. Lift the paper exit tray, and extend the paper support. 2. Insert paper into the paper input tray.
3. NOTE: Do not force the paper into the printer. Squeeze and slide the paper guides to rest against the edges of the paper. 4. Lower the paper exit tray. 5. Extend the paper exit tray stop to catch paper as it exits the printer. 6. NOTE: The paper exit tray can hold up to 50 sheets of paper.
Print Media Guidelines for the Paper Input Tray Load up to: Make sure: 100 sheets of plain paper The paper guides rest against the edges of the paper. You load letterhead paper with the print side facing down and the top of the letterhead going into the printer first.
size if the exact envelope size is not listed, and set the left and right margins so your envelope text is correctly positioned. 35 greeting cards, index cards, postcards, or photo cards The print side of the cards faces down. The cards are centered on the paper exit tray.
Photo/glossy If you load one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings. Quality/Speed settings Paper type Black and Color Cartridges.
4. To turn off the automatic paper type sensor for all print jobs: In Windows XP, click Start Control Panel Printers and Other Hardware Printers and Faxes. 1. In Windows 2000, click Start Settings Printers. Right-click the Dell AIO Printer 946 icon. 2.
Load up to: Make sure: 50 sheets of letter size paper The document is loaded text side up. The paper guides rest against the edges of the paper. 50 sheets of A4 size paper The document is loaded text side up. The paper guides rest against the edges of the paper.
1. Place the original document face down on the scanner glass. 2. NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the printer.
Printing Printing a Document Printing Photos Printing Envelopes Printing Photos From a PictBridge-Enabled Camera Printing a Document Turn on your computer and printer, and make sure they are connected. 1. Load the paper. For more information, see Loading Paper .
3. The Print dialog box opens. Click Preferences , Properties , Options , or Setup (depending on the program or operating system). 4. The Printing Preferences dialog box opens. On the Print Setup tab, select Photo , then select the dpi settings for the photo from the drop-down menu.
With your document open, click File Print . 3. The Print dialog box opens. Click Preferences , Properties , Options , or Setup (depending on the program or operating system). 4. The Printing Preferences dialog box opens. On the Print Setup tab, select Landscape orientation.
Refer to the instructions included with your camera to begin printing photos. 4. NOTE: For many digital cameras, there are two USB mode selections: computer and printer (or PTP). For PictBridge printing, the printer (or PTP) USB selection should be used.
Copying Copying Documents Copying Photos Collating Copies Changing Copy Settings Copying Documents Using the Operator Panel Turn on your printer. 1. Load the paper. For more information, see Loading Paper . 2. Load your original document. For more information, see Loading Original Documents .
6. Click See More Copy Settings to customize your copy. 7. When you finish customizing your settings, click Copy Now. 8. Copying Photos Using the Operator Panel Turn on the printer. 1. Load photo paper. For more information, see Loading Paper . 2. Load your original document.
8. 9. When you finish customizing your settings, click Copy Now . 10. Collating Copies Using the Operator Panel Turn on the printer. 1. Load the paper. For more information, see Loading Paper . 2. Load your original document. For more information, see Loading Original Documents .
Using Your Computer Turn on your computer and printer, and make sure they are connected. 1. Load the paper. For more information, see Loading Paper . 2. Load your original document. For more information, see Loading Original Documents . 3. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946 .
Click the Advanced button to change options such as quality. 5. To make any changes, click the following tabs. 6. Click this tab: To: Print Select the paper size and type. Select borderless printing options. Select the print quality. Scan Select the color depth and scan resolution.
Scanning Scanning Single-Page Documents and Single Photos Scanning Multiple-Page Documents Using the ADF Scanning Multiple-Page Documents or Multiple Images Using Your Computer Editing Scanned Text Us.
a. When the computer you want to scan to appears on the display, press the Select button . b. If the computer has a PIN number associated with it, use the keypad to enter the four-digit PIN. c. NOTE: This can be found in the upper-right corner of the Dell All-In-One Center main page.
Using the Operator Panel Turn on your computer and printer, and make sure they are connected. 1. Load your original document into the ADF. For more information, see Loading Original Documents . 2. Use the right right Arrow button to scroll to Scan , and then press the Select button .
1. Load your original document into the ADF. For more information, see Loading Original Documents . 2. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946 . 3. Select Dell All-In-One Center . 4. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer.
5. NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add the program to the list. Click See More Scan Settings to customize your scan. 6. Click the Advanced button.
From the Send scanned images to: drop-down menu, select a word-processing or text-editing program. 5. NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add the program to the list.
Edit the image using the tools available in your program. You may be able to: Remove red eye Crop your image Add text to your image Adjust the brightness and contrast of your image 8. For help, see the documentation that came with your graphics program.
4. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer. From the Productivity Tools section, click E-mail an image or document .
Faxing Setting Up the Printer With Equipment Faxing Using the Printer Operator Panel Sending a Fax From the Computer Changing the Fax Setup Speed Dial Manually Dialing a Fax While Listening to a Telephone Line (On Hook Dial) Send a Delayed Fax Blocking Faxes You do not need to connect your printer to a computer in order to fax.
Setting Up the Printer With Equipment Connecting directly to a telephone wall jack Connect one end of the phone cord to the FAX connector ( - left side connector).
2. 3. NOTE: If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France, and Switzerland), you must remove the blue plug from the PHONE jack connector ( - right side connector), and insert the supplied yellow terminator for your fax to work correctly.
Connect a phone cord from the FAX connector ( - left side connector) on the printer to the telephone wall jack. 1. Remove the protective plug from the PHONE jack connector ( - right side connector). 2. Connect a phone cord from the computer modem to the PHONE jack connector ( - right side connector).
2. NOTE: Do not install any splitters between the DSL filter and the printer. Contact your DSL service provider if you need more help. Faxing Using the Printer Operator Panel Sending a Fax Make sure your printer is on and connected to an active telephone line.
2. Select button . 3. Use the keypad to enter the fax number. 4. If you want to enter another fax number, press the Select button . 5. Use the keypad to enter the fax number. 6. Repeat this process until you have entered all numbers to which the fax needs to be sent.
d. NOTE: If you have your printer connected to an answering machine and Auto Answer is turned on, the answering machine answers the call. If a fax tone is detected, the answering machine is disconnected and the printer receives the fax. If a fax tone is not detected, the answering machine completes the call.
3. Press the Start button , or enter DELL# (3355#) on the keypad. Sending a Fax From the Computer Send faxes from computer files through the printer modem or the computer modem.
Faxing Through the Printer Modem Sending a Fax Using the Dell All-In-One Center Turn on your printer and computer, and make sure they are connected. 1. Load your original document. 2. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946 .
Installing Fax Console in Windows XP Click Start Settings Control Panel . 1. Double-click Add or Remove Programs . 2. The Add or Remove Programs dialog box opens. Click Add/Remove Windows Components . 3. In the Components list, click to select the Fax Services box.
the person who receives your faxes. NOTE: The TSID is mandatory in some areas. Click Next . 10. NOTE: If you enabled your machine to receive faxes in step 6, continue with step 11 – step 15.
8. In the printer list, select Fax . 9. Click OK or Print , and then follow the instructions on the screen. 10. Sending an Electronic Copy Fax Using Fax Console or Fax Service Management With the file open, click File Print . 1. The Print dialog box opens.
Select Inbox to view received faxes, or select Sent Items to view sent faxes. 3. Viewing the Status of a Fax Using Fax Console or Fax Service Management Click Start Programs or All Programs Accessories Communications Fax. 1. Click Fax Console or Fax Service Management .
1. 2. NOTE: In order for settings specified from the Printer Setup Utility to take effect on your printer, ensure Allow is selected from Host Fax Settings submenu in Setup mode on your operator panel. For more information, see Setup Mode . Printer Setup Utility Tabs On this tab: You can: Send Enter your name and fax number.
3. A quick dial number is automatically assigned by the printer. If you want to change the quick dial number, use the left and right Arrow buttons or the keypad to scroll to the quick dial number for which you want to specify a contact. 4. NOTE: Number 01 through 89 are available for individual speed dial contacts.
4. NOTE: Numbers 90 through 99 are reserved for group contact lists. When the quick dial number you want to use is shown on the display, use the keypad to enter the first fax number, and then press the Select button . 5. You are asked if you want to enter another number to this group.
1. Select Printer Setup Utility . 2. The Printer Setup Utility opens. Click the Speed Dial tab. 3. Follow the instructions on the Speed Dial tab to add a new number to your speed dial list. Using a Speed or Group Dial List From the main menu, use the left and right Arrow buttons to scroll to Fax , and then press the Select button .
Make sure your printer is on and connected to an active telephone line. 1. Load your original document. 2. From the main menu, use the left and right Arrow buttons to scroll to Fax , and then press the Select button . 3. Press the right Arrow button until Delay Sending Fax appears on the display, and then press the Select button .
Blocking Faxes You can specify up to 50 numbers from which you want to block faxes. If the printer detects an incoming fax from one of these numbers, the call is disconnected and Blocked Number Call Stopped appears on the display.
a. Using the keypad, enter the fax number from which you want to block faxes, and then press the Select button . b. Using the keypad, enter the name of the blocked fax contact. c. Press the Select button . d. If you do not want to add another number: Press the right Arrow button until No appears on the display, and then press the Select button .
4. The fax blocking feature is turned on. 5. If the printer detects a fax from a machine without Caller ID, the transmission is disconnected..
Understanding the Software Using the Dell All-In-One Center Using Printing Preferences Using Dell Picture Studio Dell Ink Management System Removing and Reinstalling Software The printer software incl.
Select the quantity and color of your copies. Access troubleshooting and maintenance information. Preview images you want to print or copy. Manage photos (copy them to folders, print them, perform creative copying). To access the Dell All-In-One Center: Click Start Programs or All Programs Dell Printers Dell AIO Printer 946 .
Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences : With your document open, click File Print .
Tab Options Print Setup Quality/Speed - Select Automatic , Draft , Normal , or Photo depending on your desired output quality. Draft is the fastest option but should not be selected if you have a photo cartridge installed. Media Type - Allows you to set the paper type manually, or have the printer sensor detect the paper type automatically.
Paint Shop Pro Studio Click Start Programs or All Programs Dell Picture Studio 3 Paint Shop Pro Studio Jasc Paint Shop Pro Studio . Dell Ink Management System Each time you print a job, a printing pro.
Reserve Tank dialog box does not display again until after the low ink cartridge has been replaced. The Complete-A-Print check box is automatically reset when a new or different cartridge is installed.
Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" in your Owner's Manual .
3. Remove the old ink cartridges. 4. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them. 5. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.
8. Close the printer unit. 9. An alignment page automatically prints. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. After you close the printer unit, the alignment page prints. If you want to verify your ink cartridges are aligned, you can print an alignment page.
2. Press the Select button . 3. Use the left and right Arrow buttons to scroll to Align Cartridges . 4. Press the Select button . 5. A blue and black alignment page prints. The ink cartridges align as the page prints. You may discard the alignment page when the alignment is complete.
To clean the ink cartridges from the operator panel: Load plain paper. For more information, see Loading Paper . 1. From the main menu, use the left and right Arrow buttons to scroll to Maintenance . 2. Press the Select button . 3. Use the left and right Arrow buttons to scroll to Clean Cartridges .
Troubleshooting Setup Problems General Problems Error Messages Improving Print Quality Follow these tips when you troubleshoot your printer: If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer.
Correct communication problems between the printer and the computer. Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer. Turn off the printer. Unplug the printer power cable from the electrical outlet.
Make sure you loaded the paper correctly. For more information, see Loading Paper . Ensure the printer is not connected to a PictBridge-enabled camera.
Use a smaller amount of paper when printing multiple pages. For more information, see Loading Paper . Make sure the paper is not wrinkled, torn or damaged. Check for a paper jam. Near the ADF Lift the ADF cover located to the left of the ADF input tray.
1. Firmly grasp the paper, and gently pull it from the printer. 2. Lower the paper exit tray. 3. Press the Select button . 4. Resend your print job to print any missing pages. 5. Near the paper exit tray Raise the paper unit. 1. Firmly grasp the paper, and gently pull it from the printer.
1. Firmly grasp the paper, and gently pull it from the printer. 2. Close the rear access door. 3. Press the Select button . 4. Resend your print job to print any missing pages. 5. To prevent jams and misfeeds, make sure: You place the printer on a flat, level surface.
Error Message: What it indicates: Solution: Paper Jam A paper jam exists in the printer. Clear the paper jam, and then press the Select button . For more information, see Paper Problems . Paper Out The paper input tray is empty. Load paper, and then press the Select button .
Select a higher print quality. To select a higher print quality: With your document open, click File Print . 1. The Print dialog box opens. Click Preferences , Properties , or Options (depending on your program or operating system). 2. The Printing Preferences dialog box opens.
Printer Specifications Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support Memory Specifications and Requirements Print Media Guidelines for the Paper Input Tray Cables Overview Memory 32 MB SDRAM 4 MB FLASH 2 MB Fax Connectivity USB 2.
Rated AC Input 110 V Rated Frequency 60 Hz Minimum AC input 90 VAC Maximum AC input 255 VAC Maximum input current 0.39 A Average power consumption Standby mode Operational mode 7W 14W Fax Mode Capabilities When you scan to fax, your document will scan in at 100 dpi (dots per inch).
Operating System Support The printer supports: Windows XP Professional x64 Windows XP Windows 2000 For Vista compatible drivers, consult www.support.dell.com. Memory Specifications and Requirements Your operating system must meet the minimum system requirements.
B5 Envelopes: 176x250 mm C5 Envelopes: 162x229 mm C6 Envelopes: 114x162 mm DL Envelopes: 110x220 mm Chokei 3 Envelopes: 120x235 mm Chokei 4 Envelopes: 90x205 mm Chokei 40 Envelopes: 90x225 mm Kakugata.
Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the .
apmarketing@dell.com (for Asian/Pacific countries only) Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices.
Licensing Notice The printer resident software contains: Software developed and copyrighted by Dell and/or third parties Dell modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.
Ein wichtiger Punkt beim Kauf des Geräts Dell 946 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Dell 946 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Dell 946 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Dell 946 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Dell 946 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Dell 946 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Dell 946 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell 946. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell 946 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
