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Dell t Tower UPS 500W, 1000W, and 1920/1500W User's Guide H900N, J715N, K788N, H914N, J716N, K789N K806N, H965N w w w . d e l l . c o m | s u p p o r t .
Notes and Warnings NOTE: A NOTE indicates important information that helps you make better use of your software. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury or in property damage incidents.
3 Table of Contents | Table of Contents 1 Introduction Finding Information 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Warnings 3 Installation Inspecting the Equipment 11 . . . . . . . . . .
4 | Table of Contents Display Functions 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Startup Screen 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screen Locked 31 .
5 Table of Contents | 6 UPS Maintenance UPS and Battery Care 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the UPS 51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 | Introduction Introduction The Dell t Tower uninterruptible power system (UPS) protects your sensitive electronic equipment from basic power problems such as power failures, power sags, power surges, brownouts, and line noise. Power outages can occur when you least expect them and power quality can be erratic.
7 Introduction | Providing outstanding performance and reliability, the UPS's unique benefits include: S Buck and Boost voltage regulation that ensures regulated voltage to your load by correcting voltage fluctuations. S Start‐on‐battery capability for powering up the UPS even if utility power is not available.
8 | Introduction Finding Information CAUTION: The Safety, Environmental, and Regulatory Information document provides important safety and regulatory information.
9 Safety Warnings | Safety Warnings CAUTION: Before performing the procedures in this document, read and follow the safety instructions and important regulatory information in your Safety, Environmental, and Regulatory Information document.
10 | Safety Warnings S Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock).
11 Installation | Installation This chapter explains: S Equipment inspection S Unpacking the system S UPS rear panels S UPS internal battery connection S UPS installation, including the External Batte.
12 | Installation Unpacking the System CAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock).
13 Installation | Identifying the UPS Rear Panels This section shows the rear panels of the Dell Tower UPS models. OUTPUT 125V~ 15A Communication Port Four 5‐15 Receptacles (Load Segment 1) Network Transient Protector USB Port UPS Communication Bay On/Off Button Two 5‐15 Receptacles (Load Segment 2) IEC-C14 Input Connector Figure 3.
14 | Installation Communication Port Six 5-15 Receptacles (Load Segment 1) Network Transient Protector USB Port UPS Communication Bay On/Off Button IEC-C14 Input Connector Two 5-15 Receptacles (Load Segment 2) EBM Connector Figure 5.
15 Installation | Communication Port Eight 5-15/5-20 Receptacles (Load Segment 1) Network Transient Protector USB Port UPS Communication Bay On/Off Button IEC-C20 Input Connector Two 5-15/5-20 Receptacles (Load Segment 2) EBM Connector Figure 7.
16 | Installation Identifying the UPS Front Panel Cover Latch Cover Latch LCD Panel Scroll Button (Up or Back) Select Button Scroll Button (Down or Forward) Figure 9.
17 Installation | Connecting the UPS Internal Battery To ensure proper battery operation: 1 Verify that the UPS is off and unplugged. 2 Remove the UPS front cover (see Figure 10). Push the two cover latches to release the front cover and pull up. Figure 10.
18 | Installation NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. 4 Connect the internal battery connector (see Figure 12). Figure 12. Connecting the Internal Battery Connector 5 Replace the metal battery cover.
19 Installation | External Battery Module Installation NOTE: A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly. An optional EBM can be installed with 1000W and 1920/1500W Tower UPS models.
20 | Installation 2 Install the battery connector cover under the EBM cable to provide strain relief (see Figure 14). Rotate the battery connector cover on its side and position under the EBM cable. Figure 14. Installing the Battery Connector Cover 3 Plug the EBM cable into the UPS battery connector (see Figure 15).
21 Installation | Installing the UPS To install the UPS: 1 If you plan to use Dell UPS Management Software, connect your computer to the USB port using the supplied cable. For more information about communication options, see page 46. 2 Connect equipment to UPS 1 Connect communication cable from computer to UPS (optional) Figure 16.
22 | Installation UPS Initial Startup To start up the UPS: 1 Verify that the internal batteries are connected. 2 If an optional EBM is installed, verify that the EBM is connected to the UPS. 3 Verify that the power input to the UPS has adequate upstream overcurrent protection: Table 1.
23 Installation | Table 2. Power Cord Ratings (continued) Dell UPS Model and Voltage Supplied Cord Set Country Rating Power Cord 500 and 1000W 230V C13 to C14 Jumper 10A China/Korea/Australia Yes C13 .
24 | Installation Table 2. Power Cord Ratings (continued) Dell UPS Model and Voltage Supplied Cord Set Country Rating Power Cord 1920W 230V C13 to C14 Jumper 10A China/Korea/Australia Yes C13 to C14 J.
25 Installation | 4 Plug the detachable UPS power cord into the input connector on the UPS rear panel. 5 Plug the UPS power cord into a power outlet. The UPS front panel display illuminates. The Dell startup screen changes to the UPS status summary screen.
26 | Installation 7 On the UPS status summary screen, press the button to check for active alarms or notices. Resolve any active alarms before continuing. See “Troubleshooting” on page 59. If there are no active alarms, a “No Active Alarms” message appears.
27 Operation | Operation This chapter contains information on how to use the UPS, including: S UPS startup and shutdown S Control panel and display functions S Retrieving the Event Log S Behavior on overload S Configuring load segments, battery settings, and automatic restart UPS Startup and Shutdown NOTE: The button controls only the UPS output.
28 | Operation Starting the UPS on Battery NOTE: Before using this feature, the UPS must have been powered by utility power with output enabled at least once. NOTE: Utility power cannot be present at startup. To start the UPS on battery: 1 Press the button on the UPS rear panel until the UPS beeps.
29 Operation | Control Panel Functions The UPS has a three-button graphical LCD with dual color backlight. Standard backlight is used to light up the display with white text and a blue background. When the UPS has a critical alarm, the backlight changes the text to dark amber and the background to amber.
30 | Operation To select an option: 1 When scrolling through the settings, the present setting displays for each selection. 2 Press the button to select the option. The current setting for the option flashes when selected. 3 Use the or buttons to toggle the available options.
31 Operation | Screen Locked To lock a screen, press the button. The current view stays locked and does not automatically return to the default screen after time-out. When the screen is locked, the image of a key appears on the UPS status summary screen just to the left of the status icon.
32 | Operation Table 4. Status Summary Screens Status Summary Screen Description UPS Critical Failure The UPS is in Fault mode. The status icon and background are flashing. Battery Mode The status icon and background of the icon are flashing. An audible alarm (0.
33 Operation | Table 4. Status Summary Screens (continued) Status Summary Screen Description Normal Mode The UPS is operating in Normal mode from utility power. The UPS monitors and charges the batteries as needed and provides filtered power protection to your equipment.
34 | Operation Event Log The Event Log holds up to 50 events. You can scroll through the event screens, beginning with the most recent event. NOTE: The date format is dependent on the language selection. The first row of each event screen contains the date (MM/DD/YYYY) and time (hh:mm:ss) at which the event occurred.
35 Operation | Control Screens Table 6 describes the available control screens. Table 6. Control Screens Control Screens Description Battery Test Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test. See “Testing Batteries” on page 53.
36 | Operation Identification The identification screens display the following UPS information: S Type and model S Part number S Serial number S UPS firmware S Network Management Card firmware NOTE: The NMC firmware screen displays only if the Network Management Card is installed.
37 Operation | Table 7. Settings (continued) Description Default Setting Available Settings Set Date and Time Set Month, Day, Year, Hours, Minutes, and Seconds Date:mm/dd/yyyy Time: hh:mm:ss NOTE: The date format is dependent on the language selection.
38 | Operation Table 7. Settings (continued) Description Default Setting Available Settings Battery Saving Mode [Disabled] [10%] [20%] [30%]...[100%] The UPS output is turned off in five minutes if the UPS is on battery and output power is below the selected level.
39 Operation | Table 7. Settings (continued) Description Default Setting Available Settings Reset Peak Consumption Watts [No] [Yes] If No, no action. If Yes, the Peak Consumption Watts value is cleared and the date and time stamp for this statistic is set to the current date and time.
40 | Operation Retrieving the Event Log To retrieve the Event Log through the display: 1 Press the button for one second to go to the main menu selection and scroll down to the Event Log menu using the button. 2 Press the button to enter the Event Log list.
41 Operation | Configuring Load Segments Load segments are sets of receptacles that can be controlled by the Dell UPS Management Software, the Dell Network Management Card, or through the LCD display, providing an orderly shutdown and startup of your equipment.
42 | Operation Configuring Automatic Start Delay You can configure the load segment to turn on automatically after the utility power returns, if it was shut down by: S The button S An external command.
43 Operation | Configuring Automatic on Battery Shutdown If set to Off (default), the load segment turns off only when commanded manually by the button, an external command, or through the display (Control > Load Segments). If set to zero seconds (0s), the load segment turns off automatically when the UPS on Battery state activates.
44 | Operation Configuring Battery Settings Configure the UPS settings for an installed EBM, including whether to run automatic battery tests and automatic restart configuration. Configuring the UPS for an EBM If the UPS is not configured for the EBM, the UPS reports less battery time remaining on the UPS front panel and to any remote software.
45 Operation | Running Automatic Battery Tests The automatic discharge test, enabled by default, runs during the transition from Float to Rest mode. After the test completes, the charge cycle restarts to completely charge the batteries and then continues to Rest mode normally.
46 | Additional UPS Features Additional UPS Features This chapter describes: S Communication ports (RS-232 and USB) S Dell Network Management Card S Network transient protector S Dell UPS Management S.
47 Additional UPS Features | Table 9. RS-232 Communication Port Pin Assignment Pin Signal Name Function Direction from the UPS 1 Unused — 2 Tx Transmit to external device Out 3 Rx Receive from exter.
48 | Additional UPS Features Dell Network Management Card (Optional) The Dell Tower UPS has one available communication bay, which supports the optional Dell Network Management Card. See Figure 22 for the location of the communication bay. It is not necessary to shut down the UPS before installing a communication card.
49 Additional UPS Features | Network Transient Protector The network transient protector, shown in Figure 23, is located on the rear panel and has jacks labeled IN and OUT. This feature accommodates a single RJ‐45 (10BaseT) network connector. NOTE: DO NOT connect any telephone or fax/modem equipment (RJ-11) to the UPS.
50 | UPS Maintenance UPS Maintenance This chapter explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Test the batteries S Update the UPS firmware UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐free.
51 UPS Maintenance | Transporting the UPS NOTE: The internal UPS batteries MUST be disconnected before transportation. CAUTION: The following procedure should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
52 | UPS Maintenance 3 Unscrew the thumbscrew on the the metal battery cover and remove the cover (see Figure 25). Figure 25. Removing the Battery Cover 4 Disconnect the internal battery connector (see Figure 26). Figure 26. Disconnecting the Internal Battery Connector 5 Replace the metal battery cover.
53 UPS Maintenance | Storing the UPS and Batteries If you store the UPS for a long period, recharge the battery every 6 months by plugging the UPS into a power outlet. The batteries charge to 90% capacity in approximately 4 hours (8 hours for 500W models).
54 | UPS Maintenance Updating the UPS Firmware To keep the UPS firmware updated with the latest improvements and benefits, visit www.dell.com for updates.
55 Specifications | Specifications This chapter provides the following specifications: S Model list S Dimensions and weights S Electrical input and output S Environmental and safety S Battery S UPS block diagram Table 10.
56 | Specifications Table 12. Electrical Input 100/120V Models 230V Models Nominal Voltage 100/120V 230V Voltage Range 84–150V auto-sensing 160–286V auto-sensing Nominal Frequency 50/60 Hz auto-se.
57 Specifications | Table 14. Environmental and Safety 100/120V Models 230V Models Operating Temperature Up to 1,500 meters: 0°C to 40°C (32°F to 104°F) Above 1,500 meters: 0°C to 35°C (32°F to.
58 | Specifications Table 15. Battery Configuration 500W: (2) 12V, 7 Ah internal batteries (no EBM) 1000W: (3) 12V, 9 Ah internal batteries; (6) 12V, 9 Ah EBM 1920/1500W: (6) 12V, 9 Ah internal batter.
59 Troubleshooting | Troubleshooting The Dell Tower UPS is designed for durable, automatic operation and issues alarms to alert you whenever potential operating problems occur. Usually the alarms shown by the control panel do not mean that the output power is affected.
60 | Troubleshooting Event Log Menu From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest. Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.
61 Troubleshooting | Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Battery test did not run or was interrupted. One of the conditions listed in “Running Automatic Battery Tests” on page 45 was not present.
62 | Troubleshooting Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Input AC Over Voltage (Alarm 6) Intermittent Alarm Utility voltage exceeds the maximum operating range. The UPS transfers to Battery mode if supporting load.
63 Troubleshooting | Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Output Short Circuit (Alarm 58) Continuous Alarm The UPS has detected an abnormally low impedance placed on its output and considers it a short circuit.
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