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Cisco 800 Series Routers H ard war e Installation Guide Copyright © 2005 Cisco Systems, Inc. All rights reserved. CCSP , CCVP , the Cisco Square Bridge logo, Follow Me Bro wsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the W ay W e W ork, Liv e, Play , and Learn, and iQuick Study are service marks of Cisco Systems, Inc.
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v Cisco 800 Series Routers Hardwar e Installation Guide 78-5373-04 CONTENTS About This Guide vii Audience vii Organization vii Conventi ons vii Obtaining Documentation ix Cisco.
Contents vi Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Installing Your Router 2-5 Connecting Ethernet De vices 2-6 Connecting an ISDN Line 2-10 Connecting an IDSL Line 2-13 Conne.
vii Cisco 800 Series Routers Hardwar e Installation Guide 78-5373-04 About This Guide This preface discusses the audience, organiza tion, and con ventions used in this guide. Audience This guide is in tended for service technicians wi th all le vels of experi ence in installing ro uters.
viii Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 About This Guide Conventions Caution This symbol means r eader be careful . In thi s situation, you might do something t hat could result in equipment damage or loss of data. War ni n g This warning symbol me ans danger .
ix Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 About This Guide Obtaining Documentation Obtaining Documentation Cisco documentation and additi onal literature are a v ailable on Cisco.com. Cisco also provides se veral ways to obtain technical assistance and oth er techni cal resources.
x Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 About This Guide Documentation Feedba ck Y ou can order Cisco do cumentation in t hese ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco pr oduct documentation from the Orderin g tool: http://www .
xi Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 About This Guide Obtaining Technical Assistance Ti p W e encourage you t o use Pretty Good Pri v acy (PGP) o r a compatible product to encrypt an y sensiti ve information th at you send to Cisco.
xii Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 About This Guide Obtaining Additional Publ ications and Information Submitting a Service Request Using the online T AC Service Request T o ol is the fast est way to open S3 and S4 service requests.
xiii Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 About This Guide Obtaining Additional Public ations and Information • Cisco Pr ess pub lishes a wide rang e of general networking , training and certif ication titles. Both ne w and experien ced users will benef it from these publi cations.
xiv Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 About This Guide Obtaining Additional Publ ications and Information.
CH A P T E R 1-1 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 1 Overview The Cisco 800 series routers connect small pr ofe ssional of fices or telecommuters o ver Inte grated Services Digital Netw ork (ISDN) Basic Rate Interf ace (BRI) lines to the Corporate LANs and the Internet.
1-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overvi ew Feature Summary Feature Summary Ta b l e 1 - 1 summarizes the features of the Cisco 800 series routers.
1-3 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overview Router Ports Summary Router Ports Summary Ta b l e 1 - 2 lists the Cisco 800 series routers and ports. Front Panels The figu res in this section sho w the front panel of the Cisco 800 series rou ters.
1-4 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overvi ew Back Panels Figur e 1 -3 Cisco 804 IDSL Fr ont Panel Back Panels The figu res in this section sho w the back panel of each of the Cisco 800 series routers.
1-5 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overview Back Panels Figure 1 -5 Cisco 802 Router Back P anel Figure 1 -6 Cisco 803 Router Back P anel 11667 ISDN U CONSOLE ETHERNET Cable lock Use cable lock to physically secure router.
1-6 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overvi ew Back Panels Figure 1 -7 Cisco 804 Router Back P anel Figure 1 -8 Cisco 802 IDSL Router Bac k P anel 11669 ISDN U Cable lock Use cable lock to physically secure router.
1-7 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overview LEDs Figure 1 -9 Cisco 804 IDSL Router Bac k P anel LEDs Ta b l e 1 - 3 summarizes the function of each LED. 30772 IDSL Cable lock Use cable lock to physically secure router.
1-8 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 1 Overvi ew LEDs Note On Cisco 802 IDSL and Cisco 804 IDSL routers, either CH1 o r CH2 is on if the router has an acti ve data connection and the line speed is 64 kbps.
CH A P T E R 2-1 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 2 Installation This chapter pr ovides info rmation on the follo wing topics: • Safety • European Union Statements .
2-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Safety Safety Before installing the router , read the follo wing warnings: War ni n g Only trained and qualified pe rsonnel should be allowed to in stall or replace this equipme nt.
2-3 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Preventi ng Electro static Disch arge Damage Network Termination Point Statement This product d oes not contain a “Network T ermination Point” (NTP) as defined by ETSI 3 00 386-2.
2-4 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Preventing Ro uter Damage Preventing Router Damage Use the follo wing guidelines when connecting de vices to your router: • Connect the color -coded cables supplied b y Cisco Systems to the color-coded por ts on the back panel.
2-5 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router • If you are outsi de of North America, ask your teleph one service provider if yo u must prov ide an external Ne twork T ermination 1 (NT1) and the ISDN U cable that connects the NT1 to the ISDN wall jack.
2-6 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting Ethernet Devices Ta b l e 2 - 2 lists the Ethernet devices you can connect to the router , connections for eac h device, and the settings of the router HUB/NO HUB or TO HUB/T O PC button (the def ault setting is IN).
2-7 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Server , PC, or workst ation Cisco 801 and 802 routers: Ethernet port Cisco 803 and 8.
2-8 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting Hubs If you ha ve a Cisco 803 , 804, or 804 IDSL router , you can connect as man y as four hubs. Before connecting a hub , see Ta b l e 2 - 2 , and do the follo wing: • Choose Ethernet cables.
2-9 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting a Server, PC, or Workstation Before connecting the serv er , PC, or workstation, refer to Ta b l e 2 - 2 to determine ho w to set the router HUB/NO HUB or T O HUB/TO PC b utton.
2-10 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting an ISDN Line The procedure to connect an ISDN line depends on the router and in some cases your location.
2-11 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Figur e 2-3 Connecting an ISDN Li ne to Cisco 80 1 and Cisco 803 Routers (without Exter nal NT1) Figure 2-4 Connectin g ISDN to Cisco 80 1 and Cisco 803 Routers (with Exter nal NT1) 1.
2-12 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers T o connect an ISDN line to Cisco 802 and Ci sco 804 routers, follo w the steps in Figure 2-5 .
2-13 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Figure 2-5 Connect ing ISDN to Ci sco 802 or Cisco 804 Routers Connecting an IDSL Line War ni n g Network hazardous voltages are present i n the IDSL cable.
2-14 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router T o connect an IDSL line to Cisco 802 IDSL an d Cisco 804 IDSL routers, follo w the steps in Figure 2-6 .
2-15 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router T o connect a digital telephone, follo w the steps in Figure 2-7 . Y o u must pro vide the follo wing equipment: • NT1 with two S/T inte rfaces and one U in terface.
2-16 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router telephones, f axes, o r modems to work prop erly with the rout er phone ports.
2-17 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Installing Your Router Connecting a Terminal or PC Y ou c an connect either a terminal or a PC from wh ich you can configure the software via the CLI or troubleshoot.
2-18 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Mounting Your Router Connecting the Power Supply T o connect the po wer supply , follo w the steps in Figure 2-10 . War ni n g The device is designed to work with TN power sy stems.
2-19 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Mounting Your Router • Do not cov e r or obstruct router v ents, which are located on the router sides. • Y ou can stack a maximum of fi ve routers atop one anot her .
2-20 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Verifying Installation Figure 2-12 Mounting Router on W al l Verifying Installation V erify the cable connec tions (l inks) by checking t he LEDs listed in Ta b l e 2 - 4 .
2-21 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Verifying Installation T able 2-4 V er ifying Installation Power/Link LEDs T o Check Normal Patterns Power .
2-22 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 2 Installation Where to Go from Here Where to Go from Here Y ou have completed the hardw are installation and are ready to confi gure the software. Cisco strong ly recommends that inexperienced networ k administrators use th e Cisco 800 Fast Step appl ication.
CH A P T E R 3-1 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 3 Troubleshooting This chapter describes pr oblems that could occur with th e Cisco 800 series ro uter hardware, reasons for the problems, and steps to solv e the problems.
3-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting Problems During First Startup Problems During First Startup Ta b l e 3 - 1 lists problems that could occur after y ou turn on the po wer switch for the first time.
3-3 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting Problems After First Startup Problems After First Startup Ta b l e 3 - 2 lists problems that could occur after t he router has po wer for the f irst time. T able 3-2 Problems Aft e r First Startup Symptom Problem Solutions No link to an Ethernet de vice.
3-4 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting Problems After First Startup • One of the f ollo wing cable-related problems: – Improperly connected ca ble.
3-5 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting Problems After Router Is Running Problems After Router Is Running Ta b l e 3 - 3 lists problems that could occur after t he router has been up and running for a w hile.
3-6 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting Problems After Router Is Running • If the problem continues, call your Cisco rese ller . Problems with ISDN or IDSL link. (CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, or CH2 TXD are off.
3-7 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting When Contacting Your Cisco Reseller When Contacting Your Cisco Reseller Some of the solu tions instruct yo u to contact y our Cisco reseller .
3-8 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter 3 Troubleshooting When Contacting Your Cisco Re seller.
CH A P T E R A-1 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 A ISDN and IDSL Concepts This appendix pro vides further expl anation of ISDN an d IDSL concepts.
A-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Chapter A ISDN and IDSL Concepts.
B-1 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 APPENDIX B Specifications and Cables This appendix pro vides system, port, and cablin g specif ications for the Cisco 800 series routers. System Specifications Ta b l e B - 1 outlines the system specifi cations for the routers.
B-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Appendix B S pec ifications and Cables Port Connector Pinouts For information on re gulatory compliance, refer to the Re gulatory Compliance a nd Safety Information for Cisco 800 Series Router s document that shipped with your r outer .
B-3 Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 Appendix B Sp ecifications and Cables Port Connector Pinouts T able B-4 Cisco 804 ID SL Ether n et Connec tor Pinouts for P ort 1 O.
B-4 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Appendix B S pec ifications and Cables Port Connector Pinouts D3 TX2+ D4 Unused D5 Unused D6 TX2– D7 Unused D8 Unused T able B-7 .
B-5 Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 Appendix B Sp ecifications and Cables Port Connector Pinouts The console port is conf igured as a data communications equipment (D CE) de vice.
B-6 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Appendix B S pec ifications and Cables Cabling Specifications Cabling Specifications This section provides the fo llo wing cabli ng specifications : • Straight-throu gh and crossov er Ethernet cables.
B-7 Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 Appendix B Sp ecifications and Cables Cabling Specifications Ethernet Cable Specifications Ta b l e B - 1 3 lists the specifications fo r straight-through and crosso ver Ethernet cables.
B-8 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 Appendix B S pec ifications and Cables Cabling Specifications.
GL-1 Cisco 800 Series Routers Hardwar e Installation Guide 78-5373-04 GLOSSARY Numerics 10BASE-T The 10-Mbps baseband Ethernet specif ication that uses two pai rs of twisted-pair cabling (Categ ory 3 or 5): one pair for transmitting data and the oth er for receiving data.
Glossary GL-2 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04 EMI Electromagnetic interferenc e. The interfe rence by electromagnetic signals that can cause re duced data i ntegrity and in creased error rates on transmission channels.
Glossar y GL-3 Cisco 800 Series Routers Har dware Installation Guide 78-5373-04 S straight-throu gh Ethernet ca ble A cable that wires a pin to its equi valent pin. Th is cable connects two dissimilar de vices, for example, a data term inal equipment (DTE) and a data communications equipment (DCE) de vice.
Glossary GL-4 Cisco 800 Series Routers Ha rdware Installation Guide 78-5373-04.
IN-1 Cisco 800 Series Routers Hardwar e Installation Guide 78-5373-04 INDEX A accessory kit 2-4 adapter, included 2-4 altitude specifications B-1 analog telephone 2-15 B back panels, i llustrated 1-4 .
Index IN-2 Cisco 800 Series Routers Hardware Installation Guide 78-5373-04 F fax, connecting 2-15 Flash memory, adding 1-2 frequency specific ations B-1 front panels, illustrated 1-3 H hazard statemen.
Index IN-3 Cisco 800 Series Routers Hardwar e Installation Guide 78-5373-04 S S/T interface A-1 safety warnings 2-2 server, connecting 2-9 settings, n etwork de vices 2-6 to 2-7 specifications cabling.
Index IN-4 Cisco 800 Series Routers Hardware Installation Guide 78-5373-04.
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