Benutzeranleitung / Produktwartung SE-G1 des Produzenten Casio
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User's Manual SE-G1 PCR-T273 SM-T274 Electronic Cash Register.
E-2 Introduct ion Thank yo u ver y muc h for p urc hasin g this CA SIO e lec tro nic c ash re giste r . ST ART - U P is QU IC K and E ASY! For the bas ic set ti ngs of your c ash r egiste r , plea se see “ Qu ick S tar t Guid e” . IMPORT ANT For programm ing assistance please visit htt p: //casio4business.
E- 3 What wo uld y ou like t o do wit h y our cash register ? T o use the cash register safely .................... E- 4 Precau ti ons for Use ....................................... E-7 T o use the cash register ’ s basi c funct ion ... E- 9 T o Pr ogra m basic settings .
E- 4 • Congr atulatio ns upon your se lec tio n of this CASI O pro duct. B e sure to read t he follow ing safet y pre caut ions b efore usin g it for th e rst t ime.
E- 5 * Warning - - ! • Do not plac e c ontaine rs of li quids near t he regi ster and do not a llow any foreign mat ter to g et into it. Shoul d water or othe r forei gn mat ter get into the reg ister , immediatel y shut down t he power and unp lug the AC plug fr om the p ower outl et.
E- 6 * Caution Do not p lac e th e re gis ter i n th e foll owing a rea s. + • Areas w here th e register w ill be sub jec t to large am ounts of humi dit y or dust, or dir ect ly expose d to hot or c old ai r . • Areas expo sed to dire ct sunli ght, in a c lose m otor vehicl e, or any other area subje ct to ver y h igh tempe ratures.
E-7 Whe n th e ca sh dr awer d oe s not o pen! In c ase of powe r failu re or th e mac hine is in malf unc ti on, the c as h drawer do es not open au tomat ic ally . Even in the se c ase s, you ca n ope n the c ash dr awer by pullin g drawer release lever ( see below ).
E- 8 Manufacturer:CASIO COMPUTER CO., L TD. 6 -2 , Ho n - mac hi 1- cho me, S hi buya - k u, T ok y o 15 1- 8 5 4 3, J apa n Res po nsi bl e wi thi n th e Eur op ean U ni on:C ASI O EUR OP E Gm bH CAS IO - Pla t z 1, 228 4 8 No rd er st edt , G er ma ny Please keep all informati on for future re ferenc e.
E- 9 Basic function T o P rogram basic set tings ............................................. E -10 T o is sue rece ipt s .......................................................................... E -10 T o set t ax t abl e ..........................
E -10 T o Progra m basic set t ings This s ect io n desc r ibes t he f undam ental p ro gramm ing fo r basic o per atio ns. T o is sue rece ipt s Instead of r ec ordi ng on jo ur nal pap er , you c an is sue rec ei pts. 1 Remove the pr inter c over by lif tin g up.
E - 11 Basic function T o use the cash register ’ s basi c funct ion T o set t ax t abl e T o progra m the t a x tab le, foll ow the se op erati ons. If yo u wi sh t o se t a t ta x r a te , pl ea se s ee “ T o se t t a x ta b le s an d rou nd in g syst e m” on p ag e E- 41 .
E - 12 T o use the cash register ’ s basi c funct ion ALABAMA 0101 4% Sta te & Lo c al 0102 4. 5% St ate & L oc al 0103 5% S ta te & Lo c al 010 4 5.5% S ta te & Lo c al 0105 6% S t ate & Lo c al 010 6 6.5% S t ate & Lo c al 0107 7% St at e & Loc al 010 8 7.
E - 13 Basic function 2608 5 . 475% S t ate & Lo c al 2609 5.6% S ta te & Lo ca l 2610 5 .72 5% St ate & Lo c al 2 6 11 5 .8 5% St ate & L oc al 26 12 5.975% S ta te & Lo ca l 26 13 6 .1% St ate & L oc al 26 14 6. 225% S ta te & Lo c al 26 15 6.
E - 14 T o chan ge t axa ble st atuse s of dep ar tment s By default , ta xab le stat uses o f depar tment s are as fo llow s. Dept . 2: T a xab le st atus 1 Dept s. 1 , an d 3 thro ugh 24: Non -t a xable. Y ou can c hang e the st atuse s by the fo llowi ng ope rati ons.
E - 15 Basic function T o use the cash register ’ s basi c funct ion T o use t he ca sh regist er ’s basic funct ions This s ect io n explains t he f undame ntal o per atio ns of the c as h regi ster . For fur ther u s - ages, p leas e see t he pag es refer re d in eac h ope rati on.
E -16 Step Operat ion 4 Pres s k k e y. The subtot al am ount wi ll be dis played. k 5 Input tend ere d cas h amou nt then p res s p k e y. If rec ei ved amou nt is mor e than t he subtot al amount , the am ount of c hang e will b e dis - played and pr inte d.
E - 17 Basic function T o regi ster mul tip le qua nti t y of th e same i tem Y ou can re gister m ultip le quant it y of item s in a depar tme nt by press - ing De pt. key repeatedl y or usi ng x k e y. Sample Operation Unit Price $1. 0 0 $1. 3 5 Quantity 2 3 Dept.
E -18 T o sell pac kaged i tem ind ividua lly Y ou can se ll pac kage d item indi vidu ally . T he example s hown b elow is for s ellin g thre e pie ce s of an item t hat is so ld $1 0.0 0 fo r 1 2 pi ec es. Sample Operation Unit Price $10 . 0 0 / 12 Quantity 3 Dept.
E -19 Basic function T o sell it ems o n charg e Instead of c ash, yo u ca n regi ster ch arge s ale s. Sample Operation Unit Price $1. 0 0 $2.00 Quantity 1 1 Dept. 1 2 Step Operat ion 1 Register t he so ld item s in c or resp ondi ng Dept . The exampl e on th e ri ght is fo r regi ster - ing $1 .
E-20 T o sell it ems in c ash and c harge (split sale s ) Y ou can se ll items p ar t ially o n c ash and t he res t on ch arge. The tot al amo unt of the f ollow ing examp le is $ 9.0 0 and th e payment is made $ 5.0 0 i n cas h and $ 4.0 0 on c har ge.
E- 21 Basic function Printout 01−21−2013 09:50 REG 0007 DEPT01 $2.00 DEPT02 T1 $3.00 DEPT01 $4.00 TA1 $3.00 TAX1 $0.12 TOTAL $ 9 . 12 CASH $5.00 CHARGE $4.
E-22 T o sell it ems by ca sh and che ck (split sales ) The fo llow ing exampl e is for p aying $20.0 0 i n ca sh and t he rest by check. Sample Operation Unit Price $3 0.0 0 $25.0 0 Quantity 1 1 Dept. 2 3 T endered cash amount $20.0 0 Paid by c he ck $36.
E-23 Basic function T o correct er roneous inputs Ther e are t wo ways to c or rec t wr ong in puts o ne is fo r co r rec ting nu - mera l entr ie s (befor e pres sin g Dept . key ) and the ot her i s co rr ec ting store d data (afte r Dept . key has been pre sse d).
E-24 Printout DEPT01 $5.50 ERR CORR −5.50 DEPT01 $5.05 Sample Operation 2 Entered inc o rr ect un it pr ic e $2. 20 i nstead of $2 .3 0 and p res sed D ept. key in multip lic a - tion regi stration. Step Operat ion 1 Input ti ng quant it y and mul tipli c atio n key .
E-25 Basic function T o use the cash register ’ s basi c funct ion T o pr int sale s repo r t s This s ect io n desc r ibes to p ri nt sale s data of t rans act io ns store d in the r egi ster . T o pr int dail y manag emen t repor t Flash repo r t Flash rep or t print s summ ari zed sal es dat a of the p rese nt time.
E-26 Daily read/reset repor t At the e nd of the b usine ss day , you c an pr int c atego r ized and su m - mar ized re sults o f the day . Reset r epo r t (Z ) cl ear s all th e sal es dat a wher eas th e data r emain s in mem or y by R e ad rep or t (X).
E-27 Basic function Printout CALCULATOR No 3 ••••••••••••••••••••••• CASH No 44 $203.91 CHARGE No 3 $16.22 CHECK No 2 $105.00 RA $6.00 PO $10.00 − $0.50 %− $0.66 ERR CORR No 21 NS No 12 ••••••••••••••••••••••• CLERK01 $325.
E-28 T o use the cash register ’ s basi c funct ion T o obtain perio dic repor t s Apa r t f rom da ily rep or t, you ca n obta in per io dic s ales r epo r t . The regi ster pr ints g ros s and net tot al sa les dat a fr om th e last pe ri odic repo r t .
E-29 Useful f eatu res V arious pro gramming ................................................... E - 31 T o set a unit p ric e in a de par tme nt key ...................................... E- 31 T o set a rat e on th e perc ent key ...................
E- 30 Useful f ea tur es T o register a reference number ................................................... E- 65 T o red uce am ount from sub total ................................................. E- 6 6 T o give discount o r premiu m .............
E - 31 Useful f eatu res V arious programming T o set a unit p ric e in a de par tme nt key Y ou can pr eset uni t pri c es in dep ar t ment keys so that you d on’t have to input a uni t pr ic e befor e regi ster ing it in a d epar tment . The fo llow ing exampl e is for p reset t ing $2 .
E- 32 Useful f ea tur es T o set a rat e on th e perc ent key Y ou can pr eset a pe rc ent rate on : key so that you d on’t have to input pe rc ent rate fo r disc ount s ale s. The fo llow ing exampl e is for set ting 2 .5% on t he : k e y. Sample Operation Disc ount rate 2.
E- 33 Useful f eatu res Useful f ea tur es Selections Roundings o f percent calculations. A R o u n d o f f (1. 5 4 4 =1. 5 4 ; 1. 5 4 5 =1. 5 5 ) ? C u t o f f (1. 5 4 4 =1. 5 4; 1. 5 4 5 = 1. 5 4) Z R o u n d u p (1. 5 4 4 =1. 5 5 ; 1. 5 4 5 =1. 5 5 ) X Di sc oun t c alc ul ati on (% –).
E- 3 4 Useful f ea tur es Step Operat ion 3 The exampl e on th e ri ght is set ti ng De pt. 2 as Minu s Dept . ( A ) limiting 5 digits ( B ), and Nor ma l sale s Dept . ( C ). ZB? s A B C 4 Pres s k to c ompl ete the set t ings. k Selections Normal Dept.
E- 35 Useful f eatu res Useful f ea tur es T o set ge neral c ont rols This p rog ram set s the g ener al c ontr ols of t he c ash reg ister su ch as allow ing par tial c ash p ayment, r eset ti ng c onse cut ive numbe r af ter the Res et repo r t ( Z repo r t) etc.
E- 36 Selections Al way s “ 0 ” ? A Selections Res et th e co ns ec uti ve num be r to zer o af te r Z rep or t. Al low m inu s sub tot al af t er using g ke y. No Ye s ? B No X Ye s Ye s V No N Selections Time displays with second. Al low s pl it c ash a mo unt tendered.
E- 37 Useful f eatu res T o set pr int cont rols This s ett ing p rog rams p rint ing met hod s co llec ti vely suc h as pr intin g time o n rec eipt s, or sk ippi ng item p rint o n the j our nal etc. Step Operat ion 1 Pres s C k . The register b ec om es rea dy for programming.
E- 38 Useful f ea tur es Selections Use t he p ri nte r to pr int r ec e ipt s = R Use t he p ri nte r to pr int a j ou rn al = J Pr int “ T O TA L ” lin e on receipts or journals No J ? A R Z Ye s J V R B Selections Compress ed journal print No ? B Ye s Z Selections Pr int t he ti me o n th e rec e ipt o r journal.
E- 39 Useful f eatu res T o set X and Z re por ts pr int con trol s This p rog ram set s the p rint ing met hod s of X and Z re por ts. Step Operat ion 1 Pres s C k . The register b ec om es rea dy for programming. Ck 2 Enter “0 82 2 ” th en pre ss k .
E- 40 T o set PLU unit pric e Ot her th an dep ar t ments , you ca n pres et unit pr ic es by usi ng PLU (Pri ce Lo ok Up) feature. Y ou can c all th e pre set unit pr ic e by input - ting a PLU numb er . Y our cas h regi ster is ab le to stor e up to 9 9 9 PLUs.
E - 41 Useful f eatu res T o link PLUs to depar tm ents PLUs are also c ateg or ized in d epar tment s. For example, c ateg or iz - ing PLU numbe r 1 1 1 ( ap ples) in depar t ment 01 (Fruits ). Regi stere d PLU items are c ateg or ized in as sig ned de par t ment s and pr inte d on X or Z rep or ts.
E- 42 Step Operat ion 1 Pres s Ck . T he reg ister be c omes r eady for programming. Ck 2 Enter ta x tab le numb er . Se e the fo llow ing tab le for t he fou r tab les. T he example o n the ri ght is fo r the t a x tab le 1 . ?ZXBk ( A ) 3 Enter the t ax r ate in the r ange of 0.
E- 43 Useful f eatu res T o chan ge t axa ble st atus of t he p ercen t ke y Initi ally , t he per ce nt ke y i s set as ta xa ble st atus 1. Y ou c an c hang e the st atus by the f ollow ing o perat ion s. Sample Operation Set ting t he pe rc ent key as taxa ble st atus 1.
E- 4 4 T o chan ge t axa ble st atus nu mber of t he minu s key Initi ally , t he minus key is set as no n- t axa ble. Y ou can c han ge th e statu s by the foll owin g oper ati ons. Sample Operation Set ting t he pe rc ent key as taxa ble st atus 1.
E- 45 Useful f eatu res T o set t ax s tatu s pr int This p rog ram set s whet her to pr int t a x symbo ls and t a xable a mount s or not . Sample Operation Set ting p r int ta x st atus symb ols, t a xable a mount , and add - in t a x amou nt. Step Operat ion 1 Pres s Ck to set t he reg ister in t he pr o - gram mode.
E- 46 Character keyboard Using t he keyboard, you c an p rog ram a me ss age on t he re ce ipt. CH DEL WXYZ TUV PQRS MNO JKL GHI DEF ABC DBL SUB TOT AL CASH/AMT TEND 2 1 3 4 5 7 6 1 Double size key Use thi s key to speci f y the n ext c har - acter to b e a doub le size d cha racte r .
E- 47 Useful f eatu res Useful f ea tur es T o program receipt messages By default , your c ash re gister i s pro gram med fo llow ing re ce ipt mes - sag e. Line No. Message 1 2 YO U R R E C EIP T 3 THANK Y OU 4 CALL A GA I N 5 Sample Operation T o add “ CASIO SHO P ” in t he f th li ne.
E- 48 Useful f ea tur es Printout YOUR RECEIPT THANK YOU CALL AGAIN CASIO SHOP • Whe n th e ne x t ch ar ac t er u se s t he s am e key, pre ss k e y. • For a spa ce , pr es s key tw i ce . • Y ou ca n set a m e ss ag e up t o ve l in es . • F or a dou ble width character , use DBL k e y.
E- 49 Useful f eatu res Useful f ea tur es Character table By pres sin g a char acte r set tin g key , characte rs sh if t as s hown in t he fo llowi ng ta ble. Whe n the nex t ch arac ter use s the s ame key , press ► key to deter mine t he set ti ng.
E- 5 0 Useful f ea tur es T o read p reset d ata ot her t han PLU data Y ou can c hec k the p reset d ata oth er th an PLU. Step Operat ion 1 Pres s p . The p rinte r pr ints pr eset dat a except PLU sett ings. p Printout DEPT01 T1 @1.00 0000 DEPT02 @10.
E - 51 Useful f eatu res Useful f ea tur es Printout DEPT01 @1.00 0000 DEPT02 @10.00 0000 DEPT20 @5.00 0000 − %−(12.34%)* 0000 10200 0 10800 0 0122 0022 0522 1020 0622 0000 0822 0000 1022 0000 0326 0002 CLERK01 01 CLERK02 02 CLERK07 03 CLERK08 08 0125 0 % 0001 0001 10 30 54 73 110 0225 5.
E- 52 Useful f ea tur es T o read p reset PLU data Y ou can re ad all th e pre set PLU data. T o stop the p ri nting, pr es s k key t wi c e . Step Operat ion 1 Pres s Zp . The pr inter p ri nts pre set PLU set ting s. Zp Printout PLU0001 @1.00 #0001 0000 PLU0002 @2.
E- 5 3 Useful f eatu res V arious operat ions T o regi ster i tem s wit h pre set unit p ric e set in a depar tmen t Whe n unit pr ic es ar e pre set in dep ar t ment s, you c an regi ster item s quic kly . Pl ease s ee “ T o set a unit pr ic e in a depa r t ment key” on p age E-31 to preset un it pr ic es on d epar tment s.
E- 5 4 Useful f ea tur es Printout — Repeat — Multiplication/Unit Price — Cash Amount T endered — Change 01−21−2013 12:50 REG 0018 DEPT01 $1.00 DEPT02 T1 $2.20 DEPT02 T1 $2.20 4 X @11.00 DEPT03 $44.00 TA1 $4.40 TAX1 $0.18 TOTAL $ 49 . 58 CASH $50.
E- 5 5 Useful f eatu res Useful f ea tur es T o regi ster singl e it em sale s Sing le item s ales i s usef ul to sell o ne item qu ick ly . Y ou just pr ess a Dept . key and you don’t have to press k o r p keys. The Dept . key must be prog ramm ed to all ow sing le item s ales.
E- 5 6 Useful f ea tur es T o t ransac t by check If a cus tomer p ays by chec k, use m in stead of p k e y. Sample Operation Unit price $35.0 0 Quantity 2 Dept. 4 Step Operat ion 1 Register t wo piec es of $ 35 .0 0 item in D ept. 4 CB??ff 2 Press k key .
E- 57 Useful f eatu res Useful f ea tur es T o chan ge th e ta x st atu s in REG mode Y ou can c hang e ta xabl e stat us of a Dept . key during a tr ansa cti on. The exampl e show n bel ow is ch angin g non - ta xabl e stat us to ta xab le statu s 1 on De pt.
E- 5 8 T o inpu t ta x am ount manua lly Instead of s et rate, you ca n enter a t ax a mount ma nually i f : key is pro gramm ed as M anual T ax key . See “ T o set a roun ding c alc ulati on metho d and di sc ount /premium s ett ings o n the p erc ent key” o n page E-32 f or th e set ting.
E- 5 9 Useful f eatu res T o use PLU By using PLUs, you c an re giste r up to 9 9 9 items wi th pr eset pr ic es and linked de par t ment s. T o progr am PLU items, se e “ T o set PLU unit pr ic e” on pag e E- 40 and “ T o link PLUs to depa r t ments” o n page E - 41.
E- 60 Useful f ea tur es T o sell single i te m using PLU If a PLU item is linked to a de par tment wh ich i s pro gram med as singl e item de par t ment , you ca n regi ster th e item just i nput ti ng the PLU number . Ple ase note t hat thi s ope rati on is ef fecti ve only wh en you sell o ne PLU item.
E- 61 Useful f eatu res T o refund If a cus tomer r eque sts to ret urn g oo ds, use t he ref und fu nct ion. The re gister s ubtrac ts t he ref unde d amount au tomati c ally . A f ter th e refun d tran sac tio n, plea se do not fo rget to t urn t he mo de swi tch to REG m o de.
E- 62 T o as sign a ca shier If c ashie r assi gnme nt system is pr ogr amme d, you ca n obtai n sale s data of e ach c ashi er on X o r Z rep or t s. Up to ei ght c ashi ers c an be ass igne d. Whe n the m ode sw itch i s tur ned O FF , t he ass igne d cas hier ’s ID numb er wil l be cl eare d.
E- 63 Useful f eatu res Other operat ions T o disp lay date an d tim e Operation Display 1 By pres sing x key , the disp lay shows t he pre sent tim e. 13 - 5# 2 Pressing x key again shows date. 01 - 21 - 13 3 Pres s y to retur n to no rm al reg ister mo de.
E- 64 T o adju st dat e Operation Display 1 In the PG M mode, p res s Zk . p ~00 2 Input date in o rder o f month, d ay , and year . This example is s et ting o n Janua r y 21 st, 2 01 3.
E- 65 Useful f eatu res T o rec eive cash on ac count Whe n you rec eive c ash w ith out any sale s tra nsac tio n, use t his feature. T he rec ei ved amou nt is adde d to the m emo r y of tot al c ash amo unt in t he dr awer . Step Operat ion 1 Enter rec eived am ount th en pre ss c k e y.
E- 66 T o red uce am ount from subt otal Y ou can re duc e a ce r t ain am ount fr om th e total a mount . The fo llow - ing exampl e is for r educ ing $ 0.5 0 fr om th e tota l amount . Step Operat ion 1 Register s old ite ms by enter ing unit p ri ce s and De pt.
E- 67 Useful f eatu res T o give discount o r premiu m Y ou can gi ve disc ount or p remiu m to items o r to subtota l. The fo llow - ing exampl e is giv ing 2. 5% disc ount to $1 .0 0 item an d 7% disc ount to subtota l amount . In thi s example, min us 2.
E- 68 Printout DEPT02 T1 $1.00 %− (2.5%) −0.03 DEPT02 T1 $2.00 DEPT02 T1 $3.00 ST $5.97 %− (7%) T1 −0.42 TA1 $5.55 TAX1 $0.22 CASH $ 5 . 77 — Di sc ou nt to su bto ta l — Di sc ou nt ra te.
E- 69 Useful f eatu res Calculator mode T o use t he regi ster a s a calc ulator In the CA L m ode, you c an us e the re giste r as a c alcu lator .
E-70 Useful f ea tur es Step Operat ion 1 In REG mod e, registe r the pu rch ased ite ms then p res s k k e y. ZV'dZ< '5 ZN'f k 2 T urn the M ode sw itch t o CAL position. 3 Reca ll the tot al am ount by i key then per for m the c alc ulat ion.
E - 71 Useful f eatu res T o set ca lculator f unct ions This p rog ram set s func ti ons in CA L m ode s uch as o peni ng drawer when p ke y i s pres sed, o r pr int numb er of c alc ulati ons on X o r Z repo r t etc . Step Operat ion 1 Enter C the n pres s k key to set the regi ster in th e pro gram m ode.
E-72 Useful f ea tur es When you consid er it a s a probl em T roubleshooting Symptom/Problem Most c om mo n ca us es Solutions E01 app ear s o n the d isp lay. Changing modes without completing transaction. Retur n m od e swi tc h to wh ere i t stop s buz z in g and p re ss p .
E-73 Useful f eatu res Useful f ea tur es In ca se of power fail ure If the p ower sup ply to th e ca sh reg ister is c ut by a power fa ilure o r any other re ason, simpl y wait for p ower to be r estor ed.
E - 74 Useful f ea tur es Specic ations INPUT METHOD Entr y 10 -key syste m; Buf fer me mo r y 8 keys (2- key rol l over) Display (L CD) Am ou nt 8 dig it s (zero s upp re ss io n ); D epa r t me nt / PLU N o.
Ein wichtiger Punkt beim Kauf des Geräts Casio SE-G1 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Casio SE-G1 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Casio SE-G1 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Casio SE-G1 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Casio SE-G1 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Casio SE-G1 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Casio SE-G1 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Casio SE-G1. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Casio SE-G1 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
