Benutzeranleitung / Produktwartung Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / des Produzenten Briggs & Stratton
Zur Seite of 88
Please read the operator’ s manual car efully and mak e sur e you understand the instructions bef ore using the machine. English Oper ator's manual.
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English- 1 OPERATOR’S MANUAL Content s Contents........ ................... ............. .................... ....... 1 Introduction ............... ................... .................... ....... 3 Congrat ulations ................... ...........
English- 2 W ARNING! Failure to follow cautious opera ting practices can result in serious inju ry to the operator or other pers ons. The owner must underst and these instructions, and must allow only trained perso ns who underst and these instructions to operate the mower .
English- 3 INTRODUCTION Introduction Congratulations Thank you for purchasing a Dixon ride-on mower . This ma chine is built for the greatest ef ficiency and rapid mowing primarily of large are as. Controls in one pl ace and a hydrost atic transm ission regulated by steering controls also contribute to the mach ine’s perfor mance.
English-4 INTRODUCTION Good Service Dixon’s products are sold all over the world and only in spec ialized retail stores wit h complete service. Th is ensures that you as a customer receive only the best sup port and service.
English- 5 SYMBOLS AND DECALS Symbols and Decals These symbols are found on the ma chine and in the operator’s manual. S tudy them carefully so that you know what they mean. Used in this publication to notify the reader of a risk of personal injury o r death , particular ly if the reader does not follow instructio ns give n in the manual.
English- 6 SYMBOLS AND DECALS Moving sharp blades under cover Whole body exposure to thrown objects. Severing of fingers & toes. Do not open or remove safety shields while engine is running. Careful backing up, watch for other people. Careful going forward, watch for other people.
English- 7 SAFETY INSTRUCTIONS Safety Instructions These instructions are for your safety . Read them carefully . IMPORT ANT : THIS CUTTING MACHINE IS CAP ABLE OF AMPUT A TING HANDS AND FEET AND THROWING OBJECTS. F AILUR E TO OBSER VE THE FOLLOWING SAFETY INSTRUCTIONS COULD RESUL T IN SERIOUS INJURY OR DEA TH.
English- 8 SAFETY INSTRUCTIONS • Disengage blades when not mowing . Shut off engine and wait for al l part s to come to a complete st op before cleaning the machine, removing the grass catcher , or unclogging the discharge guard. • Operate machine only in daylight or g ood artificial light.
English- 9 SAFETY INSTRUCTIONS Personal Safety Equipment • Make sure that you have first aid eq uipment close at hand when usin g the machine. • Never use the machine when bare foot. Always wear protective shoes or boots, preferably with steel toeca ps.
English- 10 SAFETY INSTRUCTIONS • Use extra care while operating machine with grass catchers or other att achment s; they can affect the st ability of the machine. Do not use on st eep slopes. • Do not try to stabilize the machine by putting your foot on the ground .
English- 11 SAFETY INSTRUCTIONS Maintenance Safe Handling of Gasoline T o avoid personal injury or property damage, use extreme care in handling gasoline. Gasoline is extremely flammable and the vapors are explosive. • Extinguish all cigarettes, cigars, pipes, and other sour ces of ignition.
English- 12 SAFETY INSTRUCTIONS the sun may otherwise cause the fuel to expand an d overflow . General Maintenance • Never operate machine in a closed area. • Keep all nuts and bolts tight to be sure the equipment is in safe working condition. • Never tamper with safety devices.
English- 13 SAFETY INSTRUCTIONS • Acid in the eyes can cause blindness, contact a d octor immediately . • Be careful when s ervicing the battery . Explosive gase s form in the battery . Never perform mainte nance on the batte ry when smoking or near open flam es or sparks.
English- 14 SAFETY INSTRUCTIONS recommended by the manufacture r . Only use approv ed repair parts for the machine. • The blades are sharp an d can cause cuts and g ashes. Wrap the bla des or use protective g loves when han dling them. • Check the parkin g brake’s functiona lity regularly .
English- 15 SAFETY INSTRUCTIONS Customer responsibilities • Read and observe the safety rule s. • Follow a regular schedu le in maintaining, caring for and using your mower . • Follow the instructions under "Maintenance” and "S torage” sections of this owner ’s manual.
English- 16 CONTROLS Controls This operator’s manual describes the Dixon Zero T urn Rider . The rider is fitted with a Briggs & S tratton, Kohler , Honda or Kawasa ki four stroke V -twin engine developing 20 - 26 horse power . T ransmission fr om the engine is made via two belt-driven hydraulic transaxles, one for each drive wheel.
English- 17 CONTROLS 1. Parking Brake The parkin g brake is found on the lef t of the machine. Pull the lever backward to activate the brake and forward to release it. 2. Motion Control Levers The machine’ s speed and directio n are continuously variable us ing the two steering controls.
English- 18 CONTROLS positions when standing still or do not fit in the slots for moving the contr ols outward, they can be adjusted. T racking If the mower is not tr acking straight, check the air pressure in both rear tires. Recommended air pressure is 15 psi.
English- 19 CONTROLS 5. Refueling Read the safety instructions before refue ling. The machine has one fuel t ank, just behind the seat. The tank volume is 5.4 gallon s (20.4 liters). Make sure the fuel cap is proper ly tightened and the cap gasket is not damaged.
English- 20 CONTROLS 6. By p ass linkage When pushing or pulling the mower , be sure to engage the IZT (Integrated Zer oturn T ransaxle) byp ass linkages. The IZT bypass linkages are locate d on the rear of the frame, below the rear engine gu ard. • Raise the deck into the highest cutting position.
English- 21 CONTROLS 8. Hour Meter The hour meter displays the tot al operating time. It will flash CHG OIL (Change Oil) at 50 hour intervals. The flash duration is on e hour before and o ne hour af ter the interval. The CHG OIL icon will come on and shut off automatically .
English- 22 CONTROLS 1 1. Throttle Control The throttle control r egulates the engine speed and thereby the rate of rot ation of the blades, assuming the bla de switch is pulled out, see Engaging the Mowe r Deck. In order to increase or decrease the en gine speed, the control is moved forwa rd or backward respectively .
English- 23 CONTROLS 13. Cutting height pedal The cutting deck height is obt ained by pressing the foot p edal lif t arm forward and releasing the transport latch. Th en lower the deck to the preset height. T o raise the deck push forward on the foot ped al lift arm until the transport la tch locks.
English- 24 OPERATION Operation Read "Safety Inst ructions", the "Controls" section and following pages, if you are unfamiliar with the machine.
English- 25 OPERATION Before S t arting • Read the sections Safety Instructions and Contro ls before starting the machine. • Perform the daily mainten ance before starting (se e Maintenance Schedule in the Maintenance sectio n). • Check that there is suf ficient fuel in the fuel tank.
English- 26 OPERATION 4. Disengage the mowe r blades by depressing the bla de switch. 5. Move the steering con trols outward to the locked (outer) neutral position.
English- 27 OPERATION 7. If the engine is cold, the choke control should be pulled out to its extent s. 8. Open the fuel shut of f valve. 9. Press in and turn t he ignition key to the start position.
English- 28 OPERATION 10. When the engine st arts, immediately release the ignition key back to the run position. 1 1. Slide the choke control gradually when the engine has star ted.
English- 29 OPERATION T o start an engine with a weak battery If your battery is too we ak to start the engine , it should be recharged. (See “ Battery” on page 37).
English- 30 OPERATION Running 1. Release the p arking brake by moving the lever forwar d. Y our mower is equipped with an operator presence sy stem. When th e engine is running, any at tempt by the opera tor to leave the seat without first setting the parking brake will shut of f the engine.
English- 31 OPERATION or backward re spectively . In order , for example, to turn right while moving forward, move the right control towards the neutral position.
English- 32 OPERATION Mowing Tip s • Observe and flag rocks and other fixed objects to avoid collisions. • Begin with a high cutting height and reduce it until the desired mowing result is attained. The average lawn should be cut to 2 1/2" (64 mm) during the cool season an d over 3" (76 mm) durin g the hot months.
English- 33 OPERATION Stopping the Engine Allow the engine to idle a minute in order to attain normal operating tempe rature before stopping it, if it has been worked hard. A void idling the engine for longe r periods, as there is a risk of the spark plugs fouling.
English- 34 OPERATION Moving by Hand When pushing or pulling the mower , be sure to engage the IZT (Integraded Zer oturn T ransaxle) byp ass linkages. The IZT bypass linkages are locate d on the rear of the frame, below the rear engine gu ard. • Raise the deck into the highest cutting position.
English- 35 MAINTENANCE Maintenance Maintenance Schedule The following is a list of maintenance procedures th at must be performed on the ma chine. For those point s not described in this manual, visit an authorized se rvice workshop.
English- 36 MAINTENANCE 1) First change after 5-8 hours. Whe n operating with a heavy load or at high ambient temperatures, replace every 50 hours. 2) In dust y conditions, cleaning and replacement are requir ed more often. 3) For daily use, th e machine should be lubricated twice weekl y .
English- 37 MAINTENANCE Battery Y our mower is equipped with a maintenan ce free battery and does not need servicing. However , periodic charging of the b attery with an automotive type battery char ger will extend its life. • Keep battery and terminals clean.
English- 38 MAINTENANCE 9. Connect BLACK grounding cab le to negative (-) batte ry terminal with remaining hex bolt an d hex nut. 10. T ighten s ecurely . 1 1. Close terminal access door s. 12. Lower seat. Ignition Syste m The engine is equipped with an el ectronic ignition system.
English- 39 MAINTENANCE Checking the Safety System The machine is equipped with a safety system that pr events starting or driving under the following conditions. The engine can only be st arted when: 1. The mower de ck is disengaged. 2. The steering controls are in the outer , locked neutral position.
English- 40 MAINTENANCE Checking the Engine's Cooling Air Int ake Check that the engine’ s cooling air intake is free from leaves, g rass, and dirt. If the cooling air int ake is clogged, engine cooling deteriorates, which can lea d to engine damage.
English- 41 MAINTENANCE Replacing the Air Filter - Briggs & St ratton Engine St andard air fi lter If the engine seems weak or runs unevenly , the air filter ma y be clo gged. If run with a dirty air filter , the sp ark plugs can become fouled disrupting ope ration.
English- 42 MAINTENANCE Replacing Heavy Duty Air Filter (Kohler) If the engine seems weak or runs unevenly and the dust load indicator has turned red the air filter may be clo gged. If run with a clogged air filter , disruption of operation can occur .
English- 43 MAINTENANCE Replacing the Air Filter (Honda) St andard air fi lter If the engine seems weak or runs unevenly , the air filter ma y be clo gged.
English- 44 MAINTENANCE Replacing the Fuel Filter Replace the line-moun ted fuel filter every 100 hours (once per seaso n) or more regularly if it is clogged. Replace the filter as follows: 1. Move the hose clamp s away from the filter . Use flat-nosed pliers.
English- 45 MAINTENANCE Checking the Parking Brake Visuall y check that no damage is found on the lever , links, or switc h belonging to the parking brake. Perform a stand-still test and check that there is suf ficent braking action. T o adjust the parking brake, cont act the Husqvarna service workshop.
English- 46 MAINTENANCE Deck belt inst allation NOTE: For ease in installing the deck belt, refer to the routing decal on the fr ont edge of the deck. • Wrap the deck belt around the electric clutch that is located on the engine shaf t. • Push the rest of the b elt through the IZT(Integraded Zero turn T ransaxle) support and up ont o the deck.
English- 47 MAINTENANCE IZT belt T o replace IZT (Integ raded Zeroturn T ransaxle) belt Park the mower on a level su rface. Engage the park br ake. IZT belt removal NOTE: Be careful not to damag e the.
English- 48 MAINTENANCE Checking the Blades In order to attain the best mowing effect, it is important that th e blades are well sharpen ed and not damaged . Bent or cra cked blades or blades with large nicks should be re placed. Damaged blades should be r eplaced when hitting obstacles th at result in a breakdown.
English- 49 MAINTENANCE Blade replacement : • Remove blade bolt by turning counterclockwise. • Install new o r re-sharpened blade with stamped "GRASS SIDE" facing towards ground/grass (down) or “THIS SIDE UP” facing deck and cutte r housing.
English- 50 MAINTENANCE Adjusting the Mower Deck Check the tir e pressure bef ore adjustment of the mover deck, refer to p age 44. Faulty mower deck adjustment will cause uneven mowing result. Leveling 1. Position the mowe r on a level, preferably concrete, su rface.
English- 51 MAINTENANCE T o adjust anti-scalp rollers Anti-scalp rollers are properly adj usted when they are just slightly off of the ground when the deck is at the desired cutting height in the operating position. Anti-scalp rollers then keep the deck in the prop er position to help prevent scalping in most terrain conditions.
English- 52 MAINTENANCE Cleaning and W ashing Regular cleaning and washing, especially under the mower de ck, will increase the machine’ s lifespan. Make it a habit to clean the machine direc tly after use (after it is cooled), before the dirt sticks.
English- 53 MAINTENANCE Parking brake T o adjust parking brake Jack up unit and support pr operly with jack stands. Allow cl earance to work at rear transaxles. Before ma king any adjustments: Set park brake. Measure the distance b etween the rod swivel pin and the brake a rm washer .
English- 54 LUBRICATION Lubrication Lubrication Schedule General Remove the ignition ke y to prevent unintentional movement s during lubrication. When lubricating with an oil can, it must be filled with engine oil. When lubricating with grease, unless otherwise st ated, use a high grade molybden um disulfide grease.
English- 55 LUBRICATION Lubricating the Cables If possible, grease both end s of the cables and move the controls to en d stop pos itions when lubricating. Refit the rubber covers on the cables af ter lubrication. Cables with sheaths will bind if they are not lubricated regularly .
English- 56 LUBRICATION 4. Deck outer spindle Lubricate using a gre ase gun, one zerk, each side 2-3 strokes . Use only good quality bearing grease. 5. Engine Oil Changing the Engine Oil The engine oil sh ould be changed for the first time afte r 5-8 hours of operation.
English- 57 LUBRICATION Checking the Oil Level Check the oil level in the engine when the machine is s tanding level and the engine is stopped. Remove the dip stick, wipe it clean, and then replace it. The dipstick should be screwe d into place. T ake the dipstick out again and re ad the oil level.
English- 58 LUBRICATION 6. Changi ng the Engi ne Oil Filter 1. Drain the engine oil in accordance with the work description under the heading Engine Oil/Change Engi ne Oil. 2. Remove the oil filter . If necessary , use a filter remover . 3. Wipe new , clean engine oil onto the seal for the new filter .
English- 59 LUBRICATION 7. Drain old oil filters of all free flowing oil prior to disposal. Place used oil in appropriat e containers and d ispose of it in accordance with la ws in your area. 8. Remove the top port plug (see illustration) from the left side and right side of the transaxles prior to filling with oil.
English- 60 LUBRICATION Purging Procedure s Due to the effects air has on ef ficiency in hydrostatic drive applications, it is critical that it is purged from the system. These purge procedure s should be implemented an y time a hydrostatic system has been opened to fac ilit ate maintenance or any additional oil has been added to the system.
English- 61 TROUBLE SHOOTING GUIDE T rouble Shooting Guide Problem Cause The engine will not start. • T he blade switch is engaged. • The steering controls are not locked in the neutral pos ition. • The driver is not sitting in the drive r’s seat.
English- 62 TROUBLE SHOOTING GUIDE The engine see ms weak. • Clogged air filte r. • Defective spark plugs. • Carburetor incorrectly adjusted. • Air trapped in hydraulic system. The engine overheats. • Clogged air intake or cooling fins. • Engine overloaded.
English- 63 TROUBLE SHOOTING GUIDE Uneven mowing results. • Dif ferent air pressure in the tires on the left and right sides. • Bent blades. • The suspending for the mower deck is uneven. • The chain fixt ure has come loose. • The blades are blunt.
English- 64 STORAGE St o ra g e Winter S torage At the end of the mowing season, the machine should be readied for storag e (or if it will not be in use for longer tha n 30 days). Fuel allowed to stand fo r long periods of time (30 days or more) can leave sticky residues that can plug the carburetor and disrupt engine function.
WIRING DIAGRAMS English- 65 NOTE: 1. SEA T UNOCCUPIED 2. BRAKE SWITCH IN OFF POSITION 3. MOTION C ONTROL LEVERS OUT 4. PTO IN OFF POSITION SOLENOID RIGHT MOTION CONTROL LEVER LEFT MOTION CONTROL LEVER SEA T SW . ELECTRIC CL UTCH ENGINE GROUND PTO SW .
English -66 TECHNICAL DATA T echnical Data RAM 44 / 968999551 RAM 50 / 968999552 Engine Manufacturer Briggs & S tratton Briggs & S tratton T ype ELS ELS Power 26 hp 26 hp Lubrication Pressure with oil filter Pressure with oil filter Oil capacity excl filter 1.
English- 67 TECHNICAL DATA Equipment Cutting width 44” 50” Cutting height 1.5”- 4 .5” 1.5”- 4 .5” Uncut circle 0 0 Number of blad es 3 3 Blade length Nose rollers Y es Y es + 2 anti-scalp .
English -68 TECHNICAL DATA RAM MAG 44/968999615 RAM MAG 50/968999617 Engine Manufacturer Honda Honda Ty p e Power 20 hp 20 hp Lubrication Pressure with oil filter Pressure with oil filter Oil capacity excl filter 1.6 qt 1.6 qt Oil capacity incl filter 1.
English- 69 TECHNICAL DATA Equipment Cutting width 44” 50” Cutting height 1.5”- 4 .5” 1.5”- 4 .5” Uncut circle 0 0 Number of blad es 3 3 Blade length Nose rollers Y es Y es + 2 anti-scalp .
English -70 TECHNICAL DATA RAM MAG 44/968999650 RAM MAG 50/968999651 Engine Manufacturer Kohler Kohler T ype Courage Courage Power 24 hp 24 hp Lubrication Pressure with oil filter Pressure with oil filter Oil capacity excl filter 1.6 qt 1.6 qt Oil capacity incl filter 1.
English- 71 TECHNICAL DATA Equipment Cutting width 44” 50” Cutting height 1.5”- 4 .5” 1.5”- 4 .5” Uncut circle 0 0 Number of blad es 3 3 Blade length Nose rollers Y es Y es + 2 anti-scalp .
English -72 TECHNICAL DATA RAM MAG 50/968999561 Engine Manufacturer Kawasaki Ty p e Power 21 hp Lubrication Pressure with oil filter Oil capacity excl filter 1.
English- 73 TECHNICAL DATA Equipment Cutting width 50” Cutting height 1.5”- 4 .5” Uncut circle 0 Number of blad es 3 Blade length Nose rollers Y es + 2 anti-scalp rollers Michigan Seat S tandard.
English -74 TECHNICAL DATA Accessories BioClip attachment (Mulch kit) Collection system T orque Specifications ·Engine crankshaf t bolt 50 ft/lb (67 Nm) ·Deck pulley bolts 45 ft/lb (61 Nm) ·Lug nut.
English- 75 CONFORMITY CERTIFICATES Conformity Certificates USA requirements Labels are placed on the eng ine and/or in the engine compartment stating th at the machine will fulfill the requirements. This is also applicab le to special requirements for any of the st ates, (Californian emission rules etc.
English- 76 SERVICE JOURNAL Service Journal Action Delivery Service 1. Charge the batte ry . 2. Adjust the tire pressure of all wheels to 15 PSI (1 bar). 3. Mount the s teering contro ls in the norm al position. 4. Connect the contact box to the cable for the seat’s safety switch.
English- 77 SERVICE JOURNAL Af ter the First 5-8 Ho urs 1. Change engine oil..
English- 78 SERVICE JOURNAL Action Date, mtr reading, st amp, sign 25-Hour Service 1. Check the fuel pump’s air filter . 2. Sharpen/Replace mo wer blades if required. 3. Check the tire pr essures. 4. Check battery with cables. 5. Lubricate according to lubr ication chart.
English- 79 SERVICE JOURNAL Action Date, mtr reading, st amp, sign 50-Hour Service 1. Perform the 25-ho ur service. 2. Clean/replace the air clea ner ’s filter cart ridge (pa per filter) (shorter intervals fo r dusty operating cond itions). 3. Change engine oil.
English- 80 SERVICE JOURNAL Action Date, mtr reading, st amp, sign 100-Hour Service 1. Perform the 25 -hour service. 2. Perform the 50 -hour service. 3. Change the e ngine oil filter . 4. Clean/replace the sp ark plugs. 5. Replace the fuel filter . 6.
English- 81 SERVICE JOURNAL Action Date, mtr read2 c stamp,( )-6sc c.
English- 82 SERVICE JOURNAL Action Date, mtr reading, st amp, sign At Least Once Each Y ear 1. Clean the engine’ s cooling air intake (25 hours) . 2. Replace the air cleaner ’s pre-filter (foam) (300 hours). 3. Replace the air filter ’s pape r cartridge.
English- 83 WARRANTY DIXON® ZTR® COM MERCIAL / RESIDENTIAL W ARRANTY POLICY RAM 44, RAM 50, RAM 44 MAG TM , RAM 50 MAG TM RAM UL TRA 50, RAM UL TRA 60 & RAM UL TRA 72 DIXON ® W ARRANTS ITS ZTR ® MOWERS AGAINST DEFECTS IN MA TERIAL AND WORKMANSHIP FOR THE PERIODS SET FOR T H BELOW .
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P ar t No . 539 131393 R1 0 9 / 19 /07.
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Wenn Sie Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Briggs & Stratton Ram 44 / 968999551, Ram 50 / 968999552, Ram Mag 44 / 968999559, Ram Mag 50 / 968999561, Ram Mag 50 / 968999562, Ram Mag 44 / 968 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.