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Xerox DocuPrint C55/C55mp Color Laser Printer User’s Guide 701P92870.
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I N D E X Table of Contents Chapter 1: Introduction What Is In This Guide .................................................................................................... 1–2 Conventions Used .....................................................
I N D E X Chapter 3: Print Media Loading the Media Tray ................................................................................................. 3–4 How to Load the Tray With Paper ...........................................................
I N D E X Chapter 5: Special C55 Printer Driver Options PostScript vs. PCL 5C Printer Driver Feature Comparison .............................................. 5–3 PCL 5C Printer Driver Features .......................................................
I N D E X Chapter 6: Troubleshooting Before You Begin Troubleshooting ................................................................................. 6–2 Hardware ....................................................................................
I N D E X Chapter 8: Optional Equipment Available Optional Equipment ........................................................................................ 8–2 How to Install Additional Memory ......................................................
I N D E X.
I N T R O D U C T I O N 1–1 CHA PT ER 1 1 Introduction n What Is In This Guide n Conventions Used n Where To Go For More Information This User’s Guide is designed to help you become familiar with all of the powerful features of your C55/ C55mp Color Laser Printer, and contains information about all possible configurations.
1–2 I N T R O D U C T I O N Although this guide is written for the casual user, it is necessary for you to have a basic knowledge of your applications and operating system in order to use the guide most effectively.
I N T R O D U C T I O N 1–3 Chapter 3: Print Media describes how to load and print on different types of media, such as paper, transparencies, labels, and envelopes. Chapter 4: The Control Panel describes how to select and navigate through the menus of the Control Panel.
1–4 I N T R O D U C T I O N Chapter 8: Optional Equipment identifies items you can purchase in order to customize your printer for your specific needs.
I N T R O D U C T I O N 1–5 1 Conventions Used This Guide uses the following writing and style conventions to emphasize specific types of information. Buttons will appear in bold text. For example, Enter indicates a button that may be pressed. General screen selections will appear in bold text when you are given procedures for selecting them.
1–6 I N T R O D U C T I O N NOTE: Text which includes important information to remember is identified by the word “ NOTE ” and is located within lines (as in this example). CAUTION: Bold text preceded by an exclamation point and the word “CAUTION” identifies an action that should be taken only after you have considered the consequences.
I N T R O D U C T I O N 1–7 1 Where T o Go For More Information In addition to this User’s Guide , there are several other sources of information available to you. The following references are also packaged with your printer: • The Quick Installation Guide provides installation information to help you with the initial setup of your printer.
1–8 I N T R O D U C T I O N.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-1 CHA PT ER 2 2 Introduction to Y our C55 Printer n Printer Features n Printer Components—External n Printer Components—Internal In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts.
2-2 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R The Xerox C55 color laser printer provides brilliant full color laser prints on ordinary paper. Recognizing that you may have special needs, Xerox offers several optional equipment items to better meet your requirements.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-3 Printer Features Your C5 5 printer has many special features that allow you to achieve the color printing results you need for your specific print job. Features vary slightly according to the C5 5 model you are using and the memory installed in your printer.
2-4 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R Resolution The resolution of your printed image is determined by the number of printed dots per inch (dpi).
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-5 Connectivity The C5 5 printer comes standard with a high speed mini-Centronix IEEE 1284 ECP compliant Bi-Directional parallel port.
2-6 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R Color Matching Systems The following color matching systems will be available for the C55 printer: • Pantone Profiles • Apple ColorSync 2.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-7 Printer Driver Software The printer driver is a piece of software that is loaded on your workstation. Use of the proper printer driver for your operating system and printer model is essential for getting the best in color printing.
2-8 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R Printer Components—External Use Figures 2 –1 and 2 –2 to identify the main exterior components of your C55 p rinter.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-9 Figure 2–2: The C55 Printer, Rear View Power Cord Receptacle On/Off Switch Lower Feeder Electrical Connection Interface Co.
2-10 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R Your printer interface connectors are located on the back of the printer as shown in Figure 2-3 below.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-11 The C5 5 printer has three covers, which are identified in Figure 2–1. Use the following instructions to open each cover and gain access to the internal components of your printer. To Open the Front Cover: 1.
2-12 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R To Open the Top Rear Cover: 1. Press the release button, located on the Top Rear Cover. 2. Lift the cover up until it stands in an upright position. To Open the Fuser Cover: NOTE: The Front Cover must be opened before you can open the Fuser Cover.
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-13 Printer Components—Internal Figure 2–4 shows how the C5 5 printer’s internal components are arranged.
2-14 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R.
P R I N T M E D I A 3-1 CHA PT ER 3 3 Print Media n Recommended Media n Loading the Media Tray n The Manual Feed Slot This chapter explains recommendations for media and procedures for using the media trays and the Manual F eed S lot in your printer.
3-2 P R I N T M E D I A Recommended Media Your C55 color laser printer will produce brilliant color images on a wide variety of print media. Carefully choosing the media for your printer is important in achieving the very best images and in ensuring trouble-free operation.
P R I N T M E D I A 3-3 TRANSPARENCIES: Your C55 color laser printer is ideal for creating bright, vivid color transparencies, for use with an overhead projector. Best results will be obtained by using Xerox/Rank Xerox transparencies. Xerox makes transparency material especially designed for the best images.
3-4 P R I N T M E D I A Loading the M e di a T ray How to Load the T ray With Paper The universal paper tray can be used for standard paper weights of 16 - 24 lb. (60-90 gsm.) and any of the supported paper sizes: Letter (8.5x11 in.) A4 (210x297 mm) Legal (8.
P R I N T M E D I A 3-5 3. Press down on the metal pressure plate until it is flat against the bottom of the tray. 4. Place the paper into the tray so that the side to be printed is facing up and the edge of the paper nearest to the tray handle is inserted under the tabs.
3-6 P R I N T M E D I A How to Load the T ray With Letterhead Paper Load letterhead paper in the same way that you load plain paper (with the printed side up). (See “How to Load the Tray With Paper,” on page 3-3.) The typical orientation of letterhead paper is shown in Figure 3–1.
P R I N T M E D I A 3-7 How to Load the T ray With T ransparencies Load transparencies in the same way that you load paper. (See “How to Load the Tray With Paper,” on page 3–3.) Use recommended transparencies for optimum performance. Do not fill the tray with more than 75 sheets.
3-8 P R I N T M E D I A The Manual Feed Slot The Manual Feed Slot, located on the front of the printer just above the media tray, allows you to print on: • a single sheet of special stock up to 24 lb.
P R I N T M E D I A 3-9 The Manual Feed T ra y Your C55 printer comes with a removable Manual Feed Tray. This tray attaches to the front of the printer and guides individual sheets or envelopes as they enter the Manual Feed Slot. The Manual Feed Tray aligns each sheet correctly and helps to ensure that it enters the printer smoothly.
3-10 P R I N T M E D I A How to Attach the Manual Feed T ray To attach the Manual Feed Tray to the front of the printer: 1. Orient the tray so that the edge with the two small tabs and the support arms is facing the printer.
P R I N T M E D I A 3-11 How to Use the Manual Feed Slot Media inserted in the Manual Feed Slot overrides the Paper Source selection in your driver. You can use this to print a page (or cover) in a document set on a different media than the remainder of the document.
3-12 P R I N T M E D I A 4. Place the media against the right edge of the Manual Feed Tray. Push the side edge guide against the left side of the media. The media should be flat against the tray without any wrinkles or bent edges. 5. Push the media into the Manual Feed Slot.
T H E C O N T R O L P A N E L 4–1 CHA PT ER 4 4 The Control Panel n Control Panel Components n Control Panel Us e n n Control Panel Menus n n Using the Optional Media Server The C5 5 printer’s Control Panel allows you to enter commands and receive printer status information directly at the printer.
4–2 T H E C O N T R O L P A N E L Control Panel Components The Control Panel consists of several buttons, indicator lights, and a two- line Message Display Window. You can use the Control Panel buttons to select functions and move through menus. The lights indicate that certain actions are taking place.
T H E C O N T R O L P A N E L 4–3 Figure 4–1: The C55 Control Panel On Line light Form Feed light Message Display Window Four Color Toner indicator lights Control Panel Buttons.
4–4 T H E C O N T R O L P A N E L Control Panel Indicator Lights Refer to the following table for an explanation of the purpose of each light. Table 4–1: Control Panel Indicator Lights INDICATOR LIGHTS PURPOSE On Line Steady light indicates the printer is idle and on line.
T H E C O N T R O L P A N E L 4–5 Control Panel Buttons Control Panel Buttons allow navigation through the menu system and execute menu commands that are displaye d. Table 4–2: Control Panel Buttons BUTTON PRESS TO On Line Take the prin ter off line and put it back on line again.
4–6 T H E C O N T R O L P A N E L Table 4–2: Control Panel Buttons (continued) BUTTON PRESS TO Select Move to the next field or digit when entering an IP Address or network information. Previous Move to the previous menu item in the current level of a menu .
T H E C O N T R O L P A N E L 4–7 Control Panel Use This section provides general information on C ontrol Panel navigation, an explanation of Control Panel menus, and specific procedures for using some common Control Panel functions.
4–8 T H E C O N T R O L P A N E L 4. Press the Enter button to select a menu. The first sub-level menu option is displayed in the Message D isplay W indow. 5 . Use the Previous and Next buttons to scroll through the sub-level menu options. 6. Press the Enter button to select a menu option or execute the menu command that is displayed.
T H E C O N T R O L P A N E L 4–9 Control Panel Menus There are ten To p Menu selections available on the Control Panel. While most Top Menu selections pertain to more complex tasks, there are a few Top Menu features that you may need to use regularly.
4–10 T H E C O N T R O L P A N E L Table 4–3: The Top Menus TOP MENU FUNCTION SUB-MENU SELECTIONS Control Menu Cancel a job. Reset the printer. Cancel job Reset printer Maintenance Check the status of Maintenance Items.
T H E C O N T R O L P A N E L 4–11 Table 4–3: The Top Menus (continued) TOP MENU FUNCTION SUB-MENU SELECTIONS Multinational Change the language used for messages and imbedded documents. English French Italian German Spanish Portuguese Communications Enable and configure the data ports.
4–12 T H E C O N T R O L P A N E L Table 4–3: The Top Menus (continued) TOP MENU FUNCTION SUB-MENU SELECTIONS Service Print test patterns, view software levels and error logs. Test patterns Error Logs Adjustments Compression Imaging Change defaults fo r Imaging and Color Mode Options.
T H E C O N T R O L P A N E L 4–13 Specific Examples of Control Panel Use This section provides step-by-step procedures for several commonly performed Control Panel tasks.
4–14 T H E C O N T R O L P A N E L PRINT THE CONTROL PANEL MENU To assist you in using the Control Panel, you may want to print a map of the complete menu system. Follow the steps below to print the menus for your reference. 1. Press the On Line button located on the Control Panel.
T H E C O N T R O L P A N E L 4–15 CHECK THE COLOR DEVELOPER STATUS You may also check the status of maintenance items directly at the printer. Follow the steps below when you want to view the status of the color developer. 1. Press the On Line button located on the Control Panel.
4–16 T H E C O N T R O L P A N E L DESIGNATE A TRANSPARENCY TRAY If the optional Lower Feeder (Tray 2) is installed on your printer, you can use the following procedures to designate Tray 1 or 2 as the transparency tray. See “Chapter 3: Print Media.
T H E C O N T R O L P A N E L 4–17 DESIGNATE CUSTOM PAPER SIZE To use the media tray for paper sizes other than letter, A4 or legal, you must set the paper size in the Control Panel. Follow the steps below to set the tray to one of the supported sizes.
4–18 T H E C O N T R O L P A N E L Using the Optional Media Server The Media Server, an optional disk drive that you can order and install, enables you to print PostScript and PCL 5C files directly at the printer from a standard H igh Density , 3 .5 -inch , M S DOS formatted disk, with a 1.
T H E C O N T R O L P A N E L 4–19 Print to File There may be times when you do not want to send your document directly to the printer. You may want to print your document using the Media Server or store your document as a print file (with the specific feature settings) to a hard drive.
4–20 T H E C O N T R O L P A N E L How to Print From the Media Server You can print your file with the default settings or customize your own print settings. If you have saved the file with specific application settings, print using the Media Server Menu defaults.
T H E C O N T R O L P A N E L 4–21 T o print from the Media Server: 1. Create a PostScript or PCL 5C printer file. (You cannot print an application file at the Media Server. You must use the Print to File utility.) Save the printer file you created on a standard H igh Density , 3.
4–22 T H E C O N T R O L P A N E L To print your file using customized settings: 1. Insert the disk into the Media Server’s disk drive as shown in F igure 4–2. 2. Press the Media Server button. The Message Display Window will display <SELECT FILE>.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–1 CHA PT ER 5 5 Special C55 Printer Driver Options n PostScript vs. PCL 5C Printer Driver Feature Comparison n PCL 5C Printer Driver Fea.
5–2 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S The way these features are accessed depends on both the C55 printer driver that you are using and your operating system. Not all the features described in this chapter are available in all operating systems.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–3 PostScript vs. PCL 5C Printer Driver Feature Comparison Table 5–1: C55 Printer PCL 5C vs.
5–4 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S PCL 5C Printer Driver Features Your C55 PCL 5C printer driver includes several unique features provided by Xerox. These unique features are provided to aid you in producing high quality color as well as black and white prints.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–5 GRAYSCALE Grayscale changes all of the colors of your document into black, white, and shades of gray. Use Grayscale when you do not need the distinction of color yet you want to maintain the detail of your document.
5–6 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S Edge Smoothing (Xerox Features tab) Edge Smoothing reduces the rough or jagged edges of black text and line art. Enhanced Alignment (Xerox Features tab) Your C55 color printer includes a new feature to deliver improved image quality.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–7 Document Halftones (Xerox Features tab) Halftone is the process by which images are printed as a pattern of many small dots. The size and density of the dots produce shades of light and dark in the image when it is printed.
5–8 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S Expert Color Control Expert Color Control enables you to fine-tune the colors on your printed document. NOTE: The Expert Color Control results will be much different between PostScript and PCL 5C due to the differences in the printer description languages.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–9 COLOR BALANCE The scroll bars in the Color Balance allow you to adjust the range between contrasting colors. This feature enables you to adjust the amount of Red, Green, and Blue in the colors of your document.
5–10 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S Save Settings To duplicate at a later date all of the selections you made for your document in Color Settings, Document Halftone, Expert Color Control and Advanced Features, select the Save Settings button.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–11 PostScript Printer Driver Features Your C55 PostScript printer driver includes several unique features provided by Xerox. These unique features are provided to aid you in producing high quality color as well as black and white prints.
5–12 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S HOLD JOB Select Hold Job to delay printing for a set period of time, enabling you to get to the printer to load special media, or to print out confidential material.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–13 Color Settings The options available for Color Settings are: INTELLIGENT COLOR Xerox Intelligent Color 3.
5–14 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S FAX FRIENDLY BLACK (POSTSCRIPT ONLY) Fax Friendly Black changes your color document to patterns of black and white. The different colors are rendered as different, distinguishable patterns in black and white.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–15 SAVE TONER Save Toner reduces the toner consumption needed to print in color. T he hues of each color do not change, but the colors are less saturated. Use Save Toner to decrease the overall toner consumption, produce lower cost prints, and provide draft copies of your document.
5–16 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S Document Halftone .
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–17 Expert Color Control Expert Color Control enables you to fine-tune the colors on your printed document. COLOR ADJUSTMENT In Color Adjustment, there are three slider bars you can use to make adjustments for lightness, contrast, and saturation.
5–18 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S COLOR BALANCE The scroll bars in the Color Balance allow you to adjust the range between contrasting colors. The three bars indicate a range between Red and Cyan, Green and Magenta, and Blue and Yellow.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–19 Save Settings To duplicate at a later date all of the selections you made for your document in Color Settings, Document Halftone, Expert Color Control and Advanced Features, select the Save Settings button.
5–20 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S Advanced Features The Advanced features enable you to further fine-tune the images in your document.
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–21 EDGE SMOOTHING Select this feature to reduce the rough or jagged edges of black text and line art. ENHANCED ALIGNMENT Your C55 color printer includes a new feature to deliver improved image quality.
5–22 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S.
T R O U B L E S H O O T I N G 6–1 CHA PT ER 6 6 T roubleshooting Before You Begin Troubleshooting Error Messages How to Clear A Media Jam Print Defects Additional Sources of Troubleshooting Assistance This chapter provides information about preventing problems, and specific instructions for clearing media jams.
6–2 T R O U B L E S H O O T I N G Before Y ou Begin T r oubl eshooti ng If it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance issues.
T R O U B L E S H O O T I N G 6–3 Softw are Is the correct printer driver installed and selected for your printer configuration? (For example, do not use the Adobe PostScript driver with a non-PostScript enabled printer). Printer Mainte na nce An improperly seated tray or an open cover can delay your print job.
6–4 T R O U B L E S H O O T I N G Error Messages The C55 printer’s error code and message system allows you to quickly and easily find and correct minor problems that may occur with your printer. Error messages alert you to trouble by displaying a letter and number code on the Control Panel’s Message Display Window.
T R O U B L E S H O O T I N G 6–5 Table 6–1: Error Messages Error Code and Message Displayed Explanation Action to Take C1–CHECK TRAY 1 Tray 1 is not properly inserted into the printer. Remove and reinsert Tray 1 into the printer. C2–CHECK TRAY 2 Tray 2 is not properly inserted into the printer.
6–6 T R O U B L E S H O O T I N G Table 6–1: Error Messages (continued) Error Code and Message Displayed Explanation Action to Take E4–INPUT JAM OPEN PRINTER A jam has occurred in the input area. Open the Front Cover and remove any jammed material in the input area.
T R O U B L E S H O O T I N G 6–7 Table 6–1: Error Messages (continued) Error Code and Message Displayed Explanation Action to Take E8–OUTPUT JAM OPEN PRINTER A jam has occurred in the output area. Open the Front Cover and the Fuser Cover. Remove any jammed material in the output area.
6–8 T R O U B L E S H O O T I N G Table 6–1: Error Messages (continued) Error Code and Message Displayed Explanation Actions to Take H1–HARD DISK ERROR The printer is unable to find the hard disk. Switch the power off and then switch it on again.
T R O U B L E S H O O T I N G 6–9 Table 6–1: Error Messages (continued) Error Code and Message Displayed Explanation Action to Take J3–ADD CYAN TONER The Cyan Toner level is low. Open the Top Rear Cover and refill the Cyan Toner. Close the cover.
6–10 T R O U B L E S H O O T I N G Table 6–1: Error Messages (continued) Error Code and Message Displayed Explanation Action to Take T0–POWER OFF/ON OR RESEAT FUSER T1–POWER OFF/ON OR RESEAT FUSER T2–POWER OFF/ON OR RESEAT FUSER A Fuser Thermistor error has occurred.
T R O U B L E S H O O T I N G 6–11 How to Clear A Media Jam This section describes the media jam areas and gives basic instructions for clearing jams in each of these areas.
6–12 T R O U B L E S H O O T I N G Media Jam A reas Figure 6–1 illustrates the four areas where a media jam might occur. Figure 6–1: Media Path Fuser/Output Area Transfer Drum/Print Drum.
T R O U B L E S H O O T I N G 6–13 Fuser/Output A rea Jam (Error Codes E5, E8) Figure 6–2: Fuser/Output/Print Drum Area Jam 1. Open the Front Cover. (See page 2–10.) 2. Open the Fuser Cover. (See page 2–11.) 3. Release Roller by rotating Release Lever.
6–14 T R O U B L E S H O O T I N G 5. Reach into the Fuser area, and gently grasp the exposed corners of the jammed material. 6. Pull gently up and toward you until the material is completely dislodged. 7. Close Roller Release. 8. Close the Fuser Cover and the Front Cover.
T R O U B L E S H O O T I N G 6–15 Input/T ransfer Drum/Print Drum A rea Jam (Error Codes E4, E6, E7) Figure 6–3: Input/Transfer Drum/Print Drum Area Jam 1. Open the Front Cover. 2. Locate the lodged material by looking inside the Input/Transfer Drum area.
6–16 T R O U B L E S H O O T I N G 4. Pull gently up and toward you until the material is completely dislodged. 5. If the material has adhered to the Transfer Drum, peel it away from the drum surface.
T R O U B L E S H O O T I N G 6–17 T ray /Manual Feed Slot Jam (Error Codes E1, E2, E3) Figure 6–4: Tray/Manual Feed Slot Jam 1. Remove Tray 1, Tray 2, or the Manual Feed Tray (as indicated by the error code) from the printer. 2. Grasp the exposed corners of the jammed material gently.
6–18 T R O U B L E S H O O T I N G Print Defects Some common print defects, their causes, and potential remedies are described in Table 6–2. If you are unable to correct a print defect after you have followed the recommendations in Table 6–2, refer to the Technical Information Guide for additional help.
T R O U B L E S H O O T I N G 6–19 Table 6–2: Print Defects and Potential Remedies Print Defect Common Causes Potential Remedies Background Smudges– Unwanted black and/or colored or shaded areas that appear on the page The printer is exposed to direct sunlight.
6–20 T R O U B L E S H O O T I N G Table 6–2: Print Defects and Potential Remedies (continued) Print Defect Common Causes Potential Remedies Light, Vertical Lines – Light areas (without color) that streak the page The Print Drum is scratched or damaged.
T R O U B L E S H O O T I N G 6–21 Table 6–2: Print Defects and Potential Remedies (continued) Print Defect Common Causes Potential Remedies Repeating Defects – Marks that recur uniformly: 1. Once every page 2. Every 3.5 inches (89mm) 3. Every 2.
6–22 T R O U B L E S H O O T I N G Table 6–2: Print Defects and Potential Remedies (continued) Print Defect Common Causes Potential Remedies Missing Color – One or more colors that are missing from the print The Developer for the missing color needs replacement.
T R O U B L E S H O O T I N G 6–23 Table 6–2: Print Defects and Potential Remedies (continued) Print Defect Common Causes Potential Remedies Washed-out Areas – Faded color areas that appear randomly on the page Incorrect or damaged media has been used.
6–24 T R O U B L E S H O O T I N G Table 6–2: Print Defects and Potential Remedies (continued) Print Defect Common Causes Potential Remedies Color Misregistration – Color that has shifted outside of the designated area or has been superimposed over another color area The printer is not level.
P R I N T E R M A I N T E N A N C E 7–1 CHA PT ER 7 7 Printer Maintenance Regular Printer Maintenance Density and Color Balance Adjustment Procedure Cleaning Procedures This chapter describes the ma.
7–2 P R I N T E R M A I N T E N A N C E Regular Printer Maintenance Your C55 printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach end of use.
P R I N T E R M A I N T E N A N C E 7–3 Density and Color Balance A djustment Procedure You may notice, over the course of using the printer, that colors may change. For example, reds may begin to take on a purple cast, or blues may take on a green cast.
7–4 P R I N T E R M A I N T E N A N C E Figure 7–1: Density and Color Balance Adjustment Test Page The Density and Color Balance Adjustment Test Page contains numbered image that indicate possible adjustments that can be made. You can choose to make an adjustment to the Color Density, the Black Density, or the Color Balance.
P R I N T E R M A I N T E N A N C E 7–5 What T o Look For There are basically three things to look for in examining the test print. 1. The Color Density and the Black Density are a matter of taste. The 30% halftones can be used to judge the current level and decide on a preference.
7–6 P R I N T E R M A I N T E N A N C E Making an A djust ment Continue the process that you began in Step 6 (Printing a Test Page). When you print the Test Page, the <COLOR ADJUST> message is cleared and the <COLOR DENSITY> menu is displayed in the Message Display 7.
P R I N T E R M A I N T E N A N C E 7–7 A djustment Recovery While in the COLOR ADJUST routine you have two method of recovering previous settings: 1. You can chose to return to the values you had before you began the adjustment routine by pressing the Enter button when the menu item <CANCEL CHANGES> is displayed.
7–8 P R I N T E R M A I N T E N A N C E Cleaning Pr ocedur es The cleaning procedures described in this section will help you maintain the optimum print quality and minimize downtime of your C55 printer. Before you begin, be sure that you have a basic understanding of the parts of your printer.
P R I N T E R M A I N T E N A N C E 7–9 Cleaning the Grounding Roller and Feed Rollers The interior rollers, located under the Front Cover, should be cleaned only if roller marks appear on prints. CAUTION: There is a small paper sensor switch in the bottom of the printer that is easily broken.
7–10 P R I N T E R M A I N T E N A N C E Follow these steps to clean the rollers. 1. Raise the Front cover. 2. Locate the Print Drum. CAUTION: When removing and inserting the Print Drum, do not allow the green drum to touch any parts of the printer.
O P T I O N A L E Q U I P M E N T 8–1 CHA PT ER 8 8 Optional Equipment n Available Optional E quipment n How to Install Additional Memory n Memory Upgrade Options Optional equipment is available which allows you to add special features to your printer or upgrade your printer system to meet your particular needs.
8–2 O P T I O N A L E Q U I P M E N T A vailable Optional Equipment To order any of the equipment listed below, call your authorized Xerox reseller. Table 8–1: Available Optional Equipment Optiona.
O P T I O N A L E Q U I P M E N T 8–3 Table 8–1: Available Optional Equipment (continued) Optional Kits Contents Use Requirements Lower Feeder One Lower Feeder assembly One Universal Tray Enables Auto Tray Switching for continuous printing. Doubles paper capacity or enables dedicated transparency tray.
8–4 O P T I O N A L E Q U I P M E N T Table 8–1: Available Optional Equipment (continued) Optional Kits Contents Use Requirements Token Ring Card One - TokenRing Network Interface Plug in card Provides network capability utilizing IPX/SPX, TCP/IP, DLC/LLC, SNMP and TokenTalk protocols.
O P T I O N A L E Q U I P M E N T 8–5 How to Install Additional Memory You can increase the random access memory (RAM) of your C55 printer to a maximum of 64 megabytes (MB). More RAM increases the font capability and enhances the speed of data transfer and complex page processing.
8–6 O P T I O N A L E Q U I P M E N T Memory Upgrade for the C55mp .
O P T I O N A L E Q U I P M E N T 8–7 Memory slots appear as illustrated in Figure 8–1 below when additional memory has not been installed. Figure 8–1: The C5 5 /C55mp P rinter Memory Board Conf.
8–8 O P T I O N A L E Q U I P M E N T Memor y Installation Procedure .
O P T I O N A L E Q U I P M E N T 8–9 Memor y Upgrade Options .
8–10 O P T I O N A L E Q U I P M E N T.
N E T W O R K P R I N T E R S E R V I C E S 9–1 CHA PT ER 9 9 Network Printer Services Two print service utilities are available for the installation and management of your C55 printer -- CentreWare DP and CentreWare Internet Services.
9–2 N E T W O R K P R I N T E R S E R V I C E S CentreWare DP is a new generation of network print management software designed for the network administrator. It provides a single point of administration for all Xerox desktop and network printers, including your C55 printer.
S A F E T Y N O T E S A PPENDIX A A Safety Notes n Electrical Safety n Laser Safety n Maintenance Safety n Operational Safety n Ozone Safety The Xerox C5 5 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements.
S A F E T Y N O T E S Electrical Safety • Use the power cord supplied with your C5 5 printer. • Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. • Plug the power cable directly into a properly grounded electrical outlet.
S A F E T Y N O T E S • If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet.
S A F E T Y N O T E S Laser S afety CAUTION: The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure. This equipment complies with all applicable safety standards.
S A F E T Y N O T E S Maintenance S afety • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.
S A F E T Y N O T E S • Place the printer in a dust free area where the temperature range is 50 ° F to 90 ° F (10 ° C to 32 ° C) and the relative humidity is 15% to 85%. • Choose a location for the printer allowing sufficient space around the printer for operation and maintenance.
S A F E T Y N O T E S • Follow the recommended procedure when moving the printer from one location to another. • Do not put containers of coffee or other liquids onto the printer. • Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.
S A F E T Y N O T E S Ozone Safety This printer produces ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on copy volume. Providing the proper environmental parameters, as specified in th e Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.
S P E C I A l N O T I C E S A PPENDIX B B Special Notices n FCC Notices... USA n Certifications... Canadian n European Markets n Safety Extra Low Voltage Safety Approval.
S P E C I A L N O T I C E S FCC Notices…USA Radio Frequency BASE PRINTER AND BASE PRINTER WITH ETHERNET This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manuals, may cause interference with radio communications.
S P E C I A l N O T I C E S Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
S P E C I A L N O T I C E S Certifications…Canadian 60 HZ, 1 15V The equipment is listed by the Underwriters Laboratories, UL 1950, certified by Canadian Standards Association, CSA22.
S P E C I A l N O T I C E S CISPR Configuration Specification Base Printer CISPR-B Base Printer with Hard Drive CISPR-B Base Printer with Media Server CISPR-B Base Printer with Ethernet CISPR-A Base P.
S P E C I A L N O T I C E S Safety Extra Low V oltage Safety Approval The C 55 printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks.
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N S A PPENDIX C C Printer T echnical Specifications Physical Specifications Environmental Specifications Electrical Specifications Performance S.
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N S Phy sical Specifications Dimensions (w ithout Optional Low er Feeder) 18.5” (w) x 16.5” (d) x 16.5” (h) 470 mm (w) x 419 mm (d) x 419 (h) Weight (without Optional Low er Feeder) 89 lbs.
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N S Environmental Specifications T emperature Operating: 50 to 90 F (10 to 32 C) Storage: 14 to 104 F (-10 to 40 C) Humidity Operating: 15% to 85% RH Storage: 10% to 90% RH Sound Level 54 dbA Running (Max.
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N S Performance Specifications Resolution Black: 600x600 dpi / Contone (PostScript only) Color: 600x600 dpi / Contone (PostScript .
I N D E X Index A Adobe PostScript Kit ................................... 5–2 as optional equipment ............................. 8–2 Advanced features (PostScript) ................. 5–20 B Bi-directional printing ..............................
I N D E X Color Developer how to check status ............................... 4–15 Color Developer Unit location ................................................ 2–13 Color features printer drivers for .................................. 5–2 Color matching systems available for TS printers .
I N D E X E E1 - TRAY 1 JAM .................................... 6–17 E1 to E9 error codes .................................... 6–5 E2 - TRAY 2 JAM .................................... 6–17 E4 - INPUT JAM ...................................... 6–15 E5 - FUSER JAM .
I N D E X H H1 to H3 error codes .................................. 6–8 Halftone Settings PCL 5C ................................................. 5–7 PostScript ............................................. 5–16 Hard Drive as optional equipment .
I N D E X how to attach ........................................ 3–10 Manuals for C55 printer ....................................... 1–7 Media envelopes ............................................... 3–3 for use in Manual Feed Slot ...........
I N D E X for use in trays ....................................... 3–2 loading in Manual Feed Slot ................. 3–11 loading in tray ....................................... 3–4 orientation in tray .................................. 3–5 Paper size adjustment for in trays .
I N D E X RS232 Serial Connector ............................ 2–10 S Safety for troubleshooting ................................. 6–2 Safety Certification label ............................. 2–9 Saturation Color Adjustment (PCL 5C) .............
I N D E X safety ..................................................... 6–2 sources of help ...................................... 6–24 suggested actions ................................... 6–1 U Unadjusted print mode (PCL 5C) ...................
Ein wichtiger Punkt beim Kauf des Geräts Xerox C55/C55mp (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Xerox C55/C55mp noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Xerox C55/C55mp - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Xerox C55/C55mp reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Xerox C55/C55mp erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Xerox C55/C55mp besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Xerox C55/C55mp verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Xerox C55/C55mp. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Xerox C55/C55mp gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
